by | Jun 19, 2025 | Uncategorized
🔍 Overview Give your visitors a warm, on-brand welcome before they share their details. The new Contact Form Message lets you replace—or remove—the default contact form prompt, so every chat starts exactly how you want it. ⚙️ How to Use 1. Navigate: Go to Chat Widget...
by | Jun 19, 2025 | Uncategorized
19th of June, 2025 Use your physical Deskphone with AIOTB (SIP Endpoints) – Use a VoIP deskphone that’s always connected to your CRM – Make Outbound and Inbound calls with your Deskphone – Blind Transfer calls to your team members – Use...
by | Jun 19, 2025 | Uncategorized
[Now available in Labs] What’s New? 1. A seamless marketplace listing journey for Agent builders – “Sell this agent on Marketplace” flow for agency owners & admins on both ConvAI and Voice AI pages. – Package AI agent templates with assets required to...
by | Jun 18, 2025 | Uncategorized
Problem Statement For contacts using Apple Mail on iOS 15+, countdown timers were being pre-cached, showing inaccurate countdowns when the email was opened. What’s New You can now hide timers for Apple Mail users to avoid showing incorrect countdowns. Just enable a...
by | Jun 18, 2025 | Uncategorized
We’ve made it easier to understand and control how Ask AI generates content for your brand. Here’s what’s new: ✅ Brand Voice now visible – You’ll now see the active Brand Voice directly below the Ask AI input box — so you always know which tone and style is...
by | Jun 18, 2025 | Uncategorized
With this enhancement, Live Chat messages will now trigger notifications according to your existing notification preferences, ensuring you’re always in the loop. 👀 What’s New? – Live Chat messages now trigger notifications. – No new settings required...
