Bugfix: Take Notes on Active Call

3rd of September, 2025 Earlier, notes functionality on the web dialer on an active call did not work. Now, this has been fixed and you can take notes when on an active call on the web dialer. These notes will be shown on contact details.

Customizable Message Field in Chat Widgets

👀 What’s New? All chat widgets (WhatsApp, Email/SMS, All-in-One Chat, Voice AI) except Live Chat now include a customizable message field that ensures every conversation starts with context while keeping contact details securely in CRM. 👷 How It Works: When creating a...

Mandatory & customisable message field in Chat Widgets

👀 What’s New? All chat widgets (WhatsApp, Email/SMS, All in One, Voice AI) now include a mandatory pre-filled message field. By default, this field comes with a message (e.g., “I want to know more”) which one can fully customise. This ensures that only the visitor’s...

Mandatory & customisable message field in Chat Widgets

👀 What’s New? All chat widgets (WhatsApp, Email/SMS, All in One, Voice AI) now include a mandatory pre-filled message field. By default, this field comes with a message (e.g., “I want to know more”) which one can fully customise. This ensures that only the visitor’s...