🚦What it does

With one toggle, HighLevel automatically blocks marketing/promotional SMS/MMS that are to Texas recipients or sent from Texas area-code numbers across Workflows, Bulk Send, and other automations—no rebuilds needed.

🧭 Where to find it

Settings → Phone Numbers → Additional Settings → SMS Compliance → Texas SMS Safeguard

🎯 Why this helps

✅ Reduces risk under Texas SB 140 for marketing messages.

What’s allowed (and why)

• 💬 1:1 SMS in Conversations – allowed because the law permits contact with existing customers/established relationships; this is genuine one-to-one service communication.
• 🔐 OTP/2FA & essential notifications (password resets, appointment reminders, order/shipping updates) – allowed because SB 140 regulates marketing/solicitation, not purely non-marketing service messages.

📝 What you’ll see when blocked

A one-line notice on the send surface: “Blocked by Texas SMS safeguard (to TX or from TX number).”

💡 Tips

• Keep Contact State/Region accurate; area codes help but numbers can be portable.
• This feature supports your compliance program; it isn’t legal advice—please confirm your approach with counsel.

📖 Support article: Link