We’ve introduced cloning in the builder, making it easier to duplicate and reuse form elements and survey/quiz slides without rebuilding them from scratch.

✨ What’s New

You can now:

📋 Clone any form element including custom fields, text, and image blocks.

🖼️ Duplicate image elements without needing to re-upload.

📊 Clone entire slides in survey mode for faster multi-step form creation.

⚡ One-click cloning via a dedicated clone icon on each component or slide.

⚙️ How It Works

1. Hover over the element or slide you want to duplicate.

2. Click the Clone icon 📄🔁 on the top-right.
3. A duplicate is created immediately below the original, retaining all settings and styles.
4. Edit the cloned element or slide as needed.

💡 Why It Matters

⏱️ Speed – Reduce repetitive work by quickly duplicating elements or slides.

🎨 Consistency – Maintain styling and field settings across multiple sections.

⚙️ Efficiency – Focus on customizing instead of recreating from scratch.

📈 Scalability – Build complex forms and surveys faster by reusing existing structures.

📝 Notes

1. Cloned elements retain all settings, styles, and validations.
2. Slide cloning is only available in Surveys and Quizzes.
3. Great for scaling complex forms or iterating faster in design.

We’ve introduced cloning in the builder, making it easier to duplicate and reuse form elements and survey/quiz slides without rebuilding them from scratch.

✨ What’s New

You can now:

📋 Clone any form element including custom fields, text, and image blocks.

🖼️ Duplicate image elements without needing to re-upload.

📊 Clone entire slides in survey mode for faster multi-step form creation.

⚡ One-click cloning via a dedicated clone icon on each component or slide.

⚙️ How It Works

1. Hover over the element or slide you want to duplicate.

2. Click the Clone icon 📄🔁 on the top-right.
3. A duplicate is created immediately below the original, retaining all settings and styles.
4. Edit the cloned element or slide as needed.

💡 Why It Matters

⏱️ Speed – Reduce repetitive work by quickly duplicating elements or slides.

🎨 Consistency – Maintain styling and field settings across multiple sections.

⚙️ Efficiency – Focus on customizing instead of recreating from scratch.

📈 Scalability – Build complex forms and surveys faster by reusing existing structures.

📝 Notes

1. Cloned elements retain all settings, styles, and validations.
2. Slide cloning is only available in Surveys and Quizzes.
3. Great for scaling complex forms or iterating faster in design.

📥 Overview

We know that pricing transparency is key to building long-term trust and that unexpected fees, even small ones, can create friction. That’s why we’ve removed the 5% markup that was previously applied to several Phone System-related charges.

Starting now, you’ll be billed at true passthrough cost for these services with no extra markup, no hidden line items, and no confusion. Best of all, HighLevel will cover the 5% Stripe processing fee ourselves – so you don’t have to.

📊 What’s Changing?

We’ve eliminated the 5% markup from the following categories:

Messaging

• SMS and MMS carrier fees
• A2P brand and campaign registration
• Group messaging users

Voice

• Verified Caller ID
• Voice Intelligence
• Transcription
• Amazon Polly (text-to-speech)

✅ This means:

• You now pay standard rate – with no added markup for Stripe processing
• Billing will reflect cleaner line items with no confusing extras
• Tax implications are removed for these passthrough fees, helping ensure compliance

🔍 Why This Matters

• 🤝 Improved transparency – pricing is now easier to explain and understand
• 💵 More competitive rates compared to direct carrier pricing
• ⚖️ Better tax compliance by treating these fees as pure passthrough
• 🙌 You stay focused on growth, not invoice breakdowns

While Stripe still charges us processing fees, we’ll be absorbing those costs – so your price remains simple, predictable, and easier to manage.

📈 What to Expect

• The change is already live no action needed from your side
• You'll see cleaner, simpler pricing
• The overall experience is now more aligned with our mission to deliver clarity and trust through every interaction

🙏 Thank You

Your feedback directly shaped this decision, and we’re proud to deliver a billing experience that puts your needs first. We believe trust starts with transparency and this is one more step toward building that trust every day.

If you have questions about your billing or would like help reviewing how this impacts your account, our team is here to support you.

🧭 Overview

We’ve enhanced the calendar creation experience by introducing automatic slug generation. Now, when you create a new calendar, a unique slug is generated for you based on the calendar name — making setup faster and smoother.

🚀 What’s New?

✅ Auto-Slug Generation

• When you enter a calendar name while creating a calendar, a unique slug is automatically generated based on it.

✅ Uniqueness Ensured

• The system ensures that slugs remain unique — even if multiple calendars share the same name.

✅ Manual Edits Still Supported

• You can still update the slug manually if you prefer a custom one.

🗒️ Note :

• The slug is automatically generated based on the calendar name during calendar creation only. Updating the name later won’t overwrite the slug automatically.

🎯 Why This Matters

This enhancement removes friction from the calendar creation process and reduces setup time. Get a unique slug instantly, without needing to check what’s available.

We’ve redesigned the Calendar View to make it more spacious, intuitive, and tailored to your use case.

Note: This is live via LABS

✨ What’s New

• Dedicated Views by Scheduling Types
• Meetings: All existing calendar types (personal, round robin, collective, class, service calendars v1, and service menu).
• Services: Built for service-based businesses with advanced options like variations and add-ons.
• Rentals (coming soon): A new way to book for rental-based businesses.

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Smart Dropdown Navigation

• Easily switch between different categories (eg. Meetings and Services) with a dropdown at the top.
• The dropdown appears only if multiple types are enabled in Agency Settings.
• If only one type is enabled, the dropdown stays hidden for a cleaner experience.

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Contextual Filters

• The filter panel on the right dynamically updates based on the selected view (Meetings / Services).
• All events and blocked slots displayed in the calendar are specific to the selected scheduling type.

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More Space to View Events

• Reduced padding so more events fit into your view.
• Use the new Manage View button (top right) to completely hide the right filter panel, giving you even more room to focus on your schedule.

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Mini Month Calendar Relocation

• The mini month-view calendar has moved under the main date for easier access.
• Simply click on the date to expand it.

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🌟 Why It Matters

This redesign reduces clutter and maximizes the space available for your appointments. With scheduling-type-specific views, smarter filters, and the ability to hide panels when you don’t need them, you get a cleaner, more powerful way to manage your calendar.

We’ll be rolling out more enhancements in the coming weeks to deliver an even better scheduling experience. Stay tuned!