Conversation Email – AI Schedule (Smart Send Time Optimization)

Feature Summary:

We’ve introduced AI Schedule, a smarter way to time your emails for maximum engagement. Instead of guessing when a recipient is most likely to open or reply, AI now analyzes their past engagement behavior and automatically picks the most effective send time within a window you choose.

How it works:

  • You choose a time window (for example, the next 48 hours).
  • AI reviews the recipient’s historical engagement patterns.
  • From all predicted high-engagement moments, the AI selects the best possible time within your chosen window.
  • The email is automatically scheduled for that optimized time.
  • If there’s not enough data for a specific recipient, the email is sent immediately so you never miss the window.

Why it matters:

This update ensures your messages land exactly when your recipients are most likely to notice, open, and respond, leading to higher engagement and better results.

Availability:

This feature is only available for sub-accounts using LC Email or Mailgun providers.

It is not supported for accounts with 2-way sync enabled, even if they use LC or Mailgun.

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📬 Stay Informed When a Meeting is Missing a Location

🧭 Overview

We’ve added a smart new alert to help avoid confusion and missed meetings: users can now be notified when an appointment is created without a meeting location or link.

Whether it’s a failed Zoom/Google Meet/MS Teams integration, an empty custom location field, or a manually created appointment without a set location — this update ensures that assigned users can catch it in time and take action.

🚀 What’s New?

✅ Smart Notifications for Missing Location or Link

  • Whenever an appointment is booked without a meeting location, the assigned user can now receive a notification — via email and/or in-app push, depending on their preferences.

✅ Respects Staff Preferences

  • Notifications are sent only if the assigned user has them enabled in their notification settings.

✅ Know which Meeting was Impacted

  • Users will receive notifications for every meeting scheduled without a location, to help them address each appointment.

✅ Configurable in Notification Settings

  • Users can manage their preferences from: Settings › My Staff › Select Staff › Notification Settings › Calendar Notifications › “Notify when meeting link/location is missing”
  • Supported channels: Email and In-App.

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🎯 Why This Matters

  • 📅 Prevents no-shows or last minute hiccups caused by missing meeting locations
  • 🛠 Catches broken or failed integrations early so users can take action
  • 🔕 Ensures control — notifications are only sent to users who have opted in

Easily Adjust Margins in Forms, Surveys & Quizzes

✅ What’s New

You can now set top spacing (margins) directly in the builder, no need to write custom CSS. Just use the layout panel to control how much space appears above or below your content.

🔍 Key Highlights

  • New Top Margin settings in the layout panel that works across Forms, Surveys, and Quizzes
  • Updates show up instantly in the preview
  • Default spacing stays the same if fields are left empty

❓How It Works

  1. Open your form, survey, or quiz in the builder
  2. Go to Styles > Layout
  3. Set the top margins to control spacing
  4. Preview updates live as you type

Why It Matters

  • No more digging into custom code to adjust spacing
  • Gives non-technical users more control over layout
  • Helps publish faster and reduces back-and-forth with support

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Easily Adjust Margins in Forms, Surveys & Quizzes

✅ What’s New

You can now set top spacing (margins) directly in the builder, no need to write custom CSS. Just use the layout panel to control how much space appears above or below your content.

🔍 Key Highlights

  • New Top Margin settings in the layout panel that works across Forms, Surveys, and Quizzes
  • Updates show up instantly in the preview
  • Default spacing stays the same if fields are left empty

❓How It Works

  1. Open your form, survey, or quiz in the builder
  2. Go to Styles > Layout
  3. Set the top margins to control spacing
  4. Preview updates live as you type

Why It Matters

  • No more digging into custom code to adjust spacing
  • Gives non-technical users more control over layout
  • Helps publish faster and reduces back-and-forth with support

margin

Easily Adjust Margins in Forms, Surveys & Quizzes

✅ What’s New

You can now set top spacing (margins) directly in the builder, no need to write custom CSS. Just use the layout panel to control how much space appears above or below your content.

🔍 Key Highlights

  • New Top Margin settings in the layout panel that works across Forms, Surveys, and Quizzes
  • Updates show up instantly in the preview
  • Default spacing stays the same if fields are left empty

❓How It Works

  1. Open your form, survey, or quiz in the builder
  2. Go to Styles > Layout
  3. Set the top margins to control spacing
  4. Preview updates live as you type

Why It Matters

  • No more digging into custom code to adjust spacing
  • Gives non-technical users more control over layout
  • Helps publish faster and reduces back-and-forth with support

margin