Call Recording message can now be disabled

4th of April, 2025 Call Recording message can now be disabled – When recording a call, we play a message declaring “the call is being recorded” for all the people in the call – Earlier, you could not disable this message – Now, you can...

Voice AI Data x Workflows

What’s New: – We’ve added support for accessing and templating Voice AI data within workflows. – Users can now seamlessly incorporate Voice AI call details like call duration, summary, and transcript directly into their workflows. How to Use? –...

Email System Enhancements

Gmail Reply Threading Fix We’ve implemented a fix to improve Gmail reply threading. Gmail does not consistently include the In-Reply-To header in replies, which often results in broken threads or missing replies in conversation views. Our latest update introduces...

Transcription for IVR calls and more

1st of April, 2025 Transcription works for IVR calls too – Earlier, Transcriptions worked for regular calls but not for IVR/workflow calls – Now, Transcriptions work for IVR calls too – As always, calls need to be recorded to be transcribed Enable...

Improving the First-Time Experience in Calendars

We’re excited to roll out a series of updates aimed at making the Calendars module more intuitive and user-friendly—especially for first-time users. These enhancements are designed to reduce friction, guide users more effectively, and help them get value from the...