🚀 Thumbs Up/Down Feedback for Content AI

We’ve rolled out a structured feedback mechanism across all Content AI outputs – text and image – to better understand what’s working and what’s not. Your feedback helps us improve generation quality and tune the AI to match your expectations. âś… Where This...

Redirect CTA Now Available in All-in-One Chat

We’ve extended the Redirect CTA feature to the All-in-One Chat widget, making it easier to guide users to external links directly from the chat window. 🆕 What’s New? – Add a custom message and link that appears in the chat after the contact form – Clicking...

Conversation AI – Cancel and Reschedule Appointment

✅ What’s New? We’ve introduced Enhanced Appointment Booking Logic to streamline scheduling, rescheduling, and cancellation appointments within Conversation AI. The new logic enables the bot to detect existing future appointments and intelligently guide users—whether...

New Filtering Experience in Sub-Account Settings

We’ve rolled out an improved filtering experience in the Sub-Account Settings tab under Phone Integration (Agency view), making it easier for agencies to find and manage specific locations based on telephony and messaging configurations. With the new Filters panel,...

Send WhatsApp Media (Images, Video, Audio, Document) via Workflow

We’re excited to introduce the WhatsApp Media Action—a brand-new workflow step that lets you send rich media (images, videos, documents, and audio) through WhatsApp automatically. Enhance your campaigns and support flows with eye-catching media and clearer context 👀...