Element-Level Label Alignment

What's New Element-Level Label Alignment is now available across forms, surveys, and quizzes. This feature allows users to configure label alignment individually for each form element, rather than relying solely on global form-level settings. Note: This...

Helping you setup Healthy Incoming Call Timeout

25th of August, 2025 Guidance for Call Timeout Settings We're helping you configure Healthy Incoming Call Timeout. If the timeout is set too high (above 20 seconds), calls may bypass your CRM voicemail and instead go to your carrier voicemail. This may also leads...

AI Credits Removed from Workflows

We've removed the AI credit system from workflows. AI assisted features within workflows are now free to use. What's New: The following workflow features no longer require AI credits: Build Workflows Using AI (In Labs – Coming Soon) AI chatbot Custom...

Setting the right expectations for CNAM

27th of August, 2025 Setting the right expectations for CNAM We’ve made an update to the CNAM registration screen to help set expectations around how Caller ID Name (CNAM) works. On the CNAM registration screen under sub-account Settings > Phone Numbers > Trust...