by | Oct 14, 2025 | Uncategorized
We’re excited to announce that Notes and Task Descriptions now support Rich Text Editing! This update allows you to format your notes and tasks with bold, italics, underline, lists, and links—making your documentation clearer, more structured, and easier to consume...
by | Oct 14, 2025 | Uncategorized
We’ve enhanced Reviews AI to make it smarter, more secure, and more flexible — all while reducing pricing from $0.08 to just $0.01 per review. More capability, less cost — helping every agency and location unlock the full power of AI-driven review management. 🚀 Key...
by | Oct 14, 2025 | Uncategorized
What’s new? Meet the Advanced Builder for Workflows – a fully visual, freeform way to build automations. You can now drag, drop, and design workflows across an open canvas. Create multiple trigger paths, independent branches, and complex logic – all in one...
by | Oct 14, 2025 | Uncategorized
14th of October, 2025 We’ve simplified voicemail in HighLevel by introducing a single Voicemail tab on the web dialer with searchable lists, playable audio, transcriptions, and one-click follow-ups. What’s new Voicemail with two tabs: For me: voicemails that were...
by | Oct 14, 2025 | Uncategorized
10th of September, 2025 Quiet hours for Outbound Calls Summary Reduce after-hours outreach and improve answer rates with warnings based on the contact’s local time. The dialer shows the contact’s current time and prompts before placing a call outside professional...
by | Oct 14, 2025 | Uncategorized
8th of October, 2025 IVR Call Transfers Now Supported Previously, users couldn’t transfer IVR calls or transfer a call more than once. For example, if a contact pressed the wrong IVR key or if a call had already been transferred once, there was no way to redirect it...
