🔗 Generate & Copy Reschedule Links Directly from Appointments

Need to help a customer reschedule? You can now generate and copy an appointment’s reschedule link directly from the appointment, making it easy to share whenever a customer needs it.

This is available across Meetings and Services.

✨ What’s New?

You can now generate a reschedule link on demand from an existing appointment.

  • Generate a reschedule link directly from the appointment
  • View the generated link instantly
  • Copy the link to your clipboard in one click
  • Share it with the customer through whichever channel works best for you

Customers can open the shared link and reschedule their appointment without having to find an earlier email or notification containing the reschedule link.

⚙️ How to Use It

Open an appointment from anywhere you manage appointments, including Contacts, Conversations, Appointments, or Opportunities.

Then:

  1. Open the appointment.
  2. Click the Appointment Actions icon.
  3. Select Generate Reschedule Link.
  4. Once the link is generated, click Copy Link.
  5. Share the link with your customer.

That's it! The customer can use the link to open the rescheduling flow and choose a new time for their appointment.

🔐 Respects Appointment Permissions

Existing appointment permissions continue to apply.

Users without the required appointment management permissions will not be able to generate a reschedule link and will see the existing disabled state and permission guidance.

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🔗 Generate & Copy Reschedule Links Directly from Appointments

Need to help a customer reschedule? You can now generate and copy an appointment’s reschedule link directly from the appointment, making it easy to share whenever a customer needs it.

This is available across Meetings and Services.

✨ What’s New?

You can now generate a reschedule link on demand from an existing appointment.

  • Generate a reschedule link directly from the appointment
  • View the generated link instantly
  • Copy the link to your clipboard in one click
  • Share it with the customer through whichever channel works best for you

Customers can open the shared link and reschedule their appointment without having to find an earlier email or notification containing the reschedule link.

⚙️ How to Use It

Open an appointment from anywhere you manage appointments, including Contacts, Conversations, Appointments, or Opportunities.

Then:

  1. Open the appointment.
  2. Click the Appointment Actions icon.
  3. Select Generate Reschedule Link.
  4. Once the link is generated, click Copy Link.
  5. Share the link with your customer.

That's it! The customer can use the link to open the rescheduling flow and choose a new time for their appointment.

🔐 Respects Appointment Permissions

Existing appointment permissions continue to apply.

Users without the required appointment management permissions will not be able to generate a reschedule link and will see the existing disabled state and permission guidance.

image

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🔗 Generate & Copy Reschedule Links Directly from Appointments

Need to help a customer reschedule? You can now generate and copy an appointment’s reschedule link directly from the appointment, making it easy to share whenever a customer needs it.

This is available across Meetings and Services.

✨ What’s New?

You can now generate a reschedule link on demand from an existing appointment.

  • Generate a reschedule link directly from the appointment
  • View the generated link instantly
  • Copy the link to your clipboard in one click
  • Share it with the customer through whichever channel works best for you

Customers can open the shared link and reschedule their appointment without having to find an earlier email or notification containing the reschedule link.

⚙️ How to Use It

Open an appointment from anywhere you manage appointments, including Contacts, Conversations, Appointments, or Opportunities.

Then:

  1. Open the appointment.
  2. Click the Appointment Actions icon.
  3. Select Generate Reschedule Link.
  4. Once the link is generated, click Copy Link.
  5. Share the link with your customer.

That's it! The customer can use the link to open the rescheduling flow and choose a new time for their appointment.

🔐 Respects Appointment Permissions

Existing appointment permissions continue to apply.

Users without the required appointment management permissions will not be able to generate a reschedule link and will see the existing disabled state and permission guidance.

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📅 Week Start Preferences Are Now Consistent Across Calendars

We’ve improved how Week Start preferences work across Meetings, Services, and Rentals, making your preferred start of the week consistent throughout the scheduling experience.

✨ What’s New?

You can choose whether your week starts on Saturday, Sunday, or Monday, and Calendars will now respect the appropriate preference across in-app scheduling experiences.

Your Week Start preference is now reflected across touchpoints such as:

  • Calendar views
  • Appointment creation and editing
  • Schedules and availability settings
  • Staff availability
  • Date pickers
  • Business operating hours

This creates a more consistent experience as you move between different parts of Calendars.

⚙️ How to Configure It

Set your preferred Week Starts On day separately for Meetings, Services, and Rentals from Calendar Settings:

  • Meetings: Meetings > Preferences
  • Services: Services > Global Settings > In-App Settings
  • Rentals: Rentals > Global Settings > In-App Settings

Choose your preferred start of the week:

  • Saturday
  • Sunday
  • Monday

Once saved, your preference will automatically be reflected across the relevant in-app Calendar and scheduling experiences.

🌐 Booking Widget Preferences Stay Independent

Week Start settings configured specifically for your booking widgets remain independent.

Your in-app preference will not override your widget configuration, so you can continue customizing the customer-facing booking experience separately from your internal scheduling experience.

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📅 Week Start Preferences Are Now Consistent Across Calendars

We’ve improved how Week Start preferences work across Meetings, Services, and Rentals, making your preferred start of the week consistent throughout the scheduling experience.

✨ What’s New?

You can choose whether your week starts on Saturday, Sunday, or Monday, and Calendars will now respect the appropriate preference across in-app scheduling experiences.

Your Week Start preference is now reflected across touchpoints such as:

  • Calendar views
  • Appointment creation and editing
  • Schedules and availability settings
  • Staff availability
  • Date pickers
  • Business operating hours

This creates a more consistent experience as you move between different parts of Calendars.

⚙️ How to Configure It

Set your preferred Week Starts On day separately for Meetings, Services, and Rentals from Calendar Settings:

  • Meetings: Meetings > Preferences
  • Services: Services > Global Settings > In-App Settings
  • Rentals: Rentals > Global Settings > In-App Settings

Choose your preferred start of the week:

  • Saturday
  • Sunday
  • Monday

Once saved, your preference will automatically be reflected across the relevant in-app Calendar and scheduling experiences.

🌐 Booking Widget Preferences Stay Independent

Week Start settings configured specifically for your booking widgets remain independent.

Your in-app preference will not override your widget configuration, so you can continue customizing the customer-facing booking experience separately from your internal scheduling experience.

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