We’ve made the approval process in Social Planner more flexible. Until now, approvers could only approve or reject posts without changing the scheduled time. With this update, approvers can now adjust the date and time before approving a post.

📅What’s New

• Approvers can reschedule posts directly in the approval flow.
• Any changes made will automatically update in the calendar.
• No need to send posts back to the creator just to tweak the schedule.

💡Why it matters

This makes the approval process smoother, reduces unnecessary back-and-forth, and helps teams ensure posts go live at the best possible time.

We’ve made the approval process in Social Planner more flexible. Until now, approvers could only approve or reject posts without changing the scheduled time. With this update, approvers can now adjust the date and time before approving a post.

📅What’s New

• Approvers can reschedule posts directly in the approval flow.
• Any changes made will automatically update in the calendar.
• No need to send posts back to the creator just to tweak the schedule.

💡Why it matters

This makes the approval process smoother, reduces unnecessary back-and-forth, and helps teams ensure posts go live at the best possible time.

We’ve made the approval process in Social Planner more flexible. Until now, approvers could only approve or reject posts without changing the scheduled time. With this update, approvers can now adjust the date and time before approving a post.

📅What’s New

• Approvers can reschedule posts directly in the approval flow.
• Any changes made will automatically update in the calendar.
• No need to send posts back to the creator just to tweak the schedule.

💡Why it matters

This makes the approval process smoother, reduces unnecessary back-and-forth, and helps teams ensure posts go live at the best possible time.

After testing in private beta, we’re beyond thrilled to announce that Services is officially live for all users! 🎉

This is not just another calendar upgrade—it’s a brand-new way for service businesses to book, schedule, and grow. Whether you’re running appointments for yourself or across teams, Services unlocks everything you need to maximize bookings, revenue, and customer satisfaction.

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🌟 Why Services (v2) is a Game-Changer

Services reimagines how service-based businesses run their scheduling. It’s more powerful, more flexible, and built to help you:

• Boost revenue → Encourage clients to book multiple services and add-ons in one seamless checkout.
• Delight customers → Offer flexible booking options, coupon codes, and promotions that make it easy for them to say “yes.”
• Save time → Manage everything from multi-location support to staff-specific pricing and hours—all from one place.
• Stay in control → Track, report, and automate with built-in reporting and workflow triggers for service appointments.

This is your solution to set up a booking page, customize it to your brand, and start securing more appointments instantly.

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✨ Key Features You’ll Love

• Variations for services
• Add-ons & upsells at checkout
• Coupon code support
• Multi-location support
• Staff-specific pricing
• Date-specific staff hours
• Buffers & processing times
• Card on file payments
• Fully customizable booking pages
• Multi-service booking in one flow
• Reporting for service appointments
• Workflow triggers for services

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🔧 How to Get Started

1. Go to Agency View > Subaccounts
2. Use bulk actions or the three-dot menu for a subaccount
3. Navigate to Calendar Settings
4. Toggle on the Services module

👉 When you enable Services (v2), we’ll automatically copy your existing service calendars and create new Services for you.

• Your current calendars and workflows will continue to work exactly as they do today.
• This ensures a smooth transition with no disruptions.

You can also choose to run Meetings (Existing Calendars) and Services (v2) side by side—or enable only the one that fits best.

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🚀 What’s Next

We’re just getting started! We have some exciting new features already in the pipeline that will take Services even further. Stay tuned for updates!

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💜 Thank You

A huge thank-you to our beta testers who shaped this release with their feedback and use cases. Services (v2) is a direct result of your insights and we couldn’t have built it without you. 🙌

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Webhooks let developers receive real-time notifications from our platform and trigger event-driven integrations—sync data across tools, automate workflows, and keep systems consistent without polling. They’re critical for reliable, decoupled integrations and clear observability.

The issue

We didn’t expose webhook events for user create, update, and delete, leaving developers with limited visibility, stale states, extra polling, and weaker audit/metrics for user lifecycle changes.

The fix

We’ve added three events: user.created, user.updated, user.deleted—with delivery retries and signed requests. Subscribe, receive the payload, and react instantly.

Why it matters

• Visibility for developers: Know exactly when a user is created, updated, or removed—no drift, no guesswork.
• Better tracking & stats: Stream events to analytics/warehouse for activation, churn, and cohort metrics.
• Fewer support tickets: Real-time sync reduces “why didn’t this update?” issues and shortens TTR.
• API-first reliability: Event-driven architecture makes our platform more predictable, scalable, and integration-friendly.
• Clear communication with consumers: Downstream systems stay up-to-date, improving user experience and trust.

Perspective highlights

• Scale, robustness, security: High-throughput delivery with retries; HMAC-signed requests; idempotency via event IDs.
• Support impact: Push > poll means fewer sync failures and faster diagnostics with delivery logs.
• Customer satisfaction: Immediate reflection of changes across stacks → smoother onboarding & cleaner data.

Documentation:

• <a href="https://marketplace.gohighlevel.com/docs/webhook/UserCreate" rel="ugc nofollow noopener noreferrer" target="blank”>User Created – Webhook Event
• <a href="https://marketplace.gohighlevel.com/docs/webhook/UserUpdate" rel="ugc nofollow noopener noreferrer" target="blank”>User Updated – Webhook Event
• User Deleted – Webhook Event