We are excited to share that customising contact labels is now possible.

✅ What's New

• Users can now rename standard objects (Contacts) to any name of their choice
• Supports single or paired labels
• Custom names display exactly as entered, without auto-translation

⚒️ How to Use

• Go to Settings on location level (bottom side panel)
• Click on Objects

• Open the Contacts
• Add your custom object name (both singular and plural) –> Save changes.

🎯Benefits

• Unlocks new use cases by making the CRM highly customizable.
• Users will be able to tailor the platform to match their business needs, seeing the same modules from an entirely new perspective. (Client, Lead, Member, etc.)
• Helps drive higher adoption by matching the platform to real business needs

Overview:

We’re excited to announce a significant improvement to the Calendly integration! You can now connect the same Calendly account across multiple sub-accounts — giving users who manage multiple locations more flexibility.

🚀 What’s New?

✅ Cross-Sub-Account Support for Calendly

• Users can now connect the same Calendly account to multiple sub-accounts they are part of — just like with Google Calendar, Outlook, and iCloud.

Please Note:

• You can connect only one Calendly account per user per subaccount.
• Multiple users within the same sub-account can also connect to the same Calendly account.

🎯 Why This Matters

This update brings Calendly in line with other calendar integrations, providing consistent and scalable calendar management across the board—perfect for agencies and power users handling multiple clients.

What’s new?

Internal Notification (in-app, email, SMS) now works even when no contact is enrolled in the workflow. This includes workflows started by webhooks, Marketplace triggers, and other event-based automations – so your team can be alerted about operational events that don’t involve a contact record. We’ve also updated recipient logic for email/SMS to handle cases where “Assigned User” isn’t available.

How it works

1. In-app Internal Notification:

• Triggers with or without a contact, compatible with webhook/Marketplace/event-based triggers.

2. Email (To field):

• All Users: Sends to all team members’ email addresses.
• Specific Users: Sends to selected users.
• Assigned User: If a contact exists and has an assigned user → send; if no contact or no assigned user → skip this step.

3. SMS (To phone):

• All Users: Populates with users’ phone numbers.
• Specific Users: Sends to selected users.
• Assigned User: If a contact exists with a valid assigned user phone → send; else → skip this step.

How to use it

• Create (or open) a workflow with a webhook or Marketplace trigger (e.g., task created on Clickup).
• Add Internal Notification and choose In-App, Email, or SMS.
• Select recipients (All Users, Specific Users, or Assigned User) and save/publish.
• You can combine with other workflow actions (e.g., Assign to User, task creation, webhooks) to fully automate handoffs.

Why we built it

Teams increasingly automate back-office events (marketplace apps, webhooks, form tools) where no contact is present. Previously, many users created “dummy” contacts or added extra steps just to notify their team – an awkward workaround. This change lets you alert the right people instantly without forcing contact creation, keeping notifications in the same workflows you already use.

Use Cases

• Your form submission trigger further creates a ClickUp task. When the external system confirms “task created,” your workflow fires an Internal Notification to the fulfillment team:
• If you choose In-App or Specific Users (email/SMS), the alert sends even though no contact entered the workflow.

Preview

What’s new

You can now purchase numbers in more countries directly from AIOTB. Newly added markets and supported types:

🇦🇷 Argentina — Local (Voice)

🇧🇯 Benin — Mobile (Voice)

🇧🇬 Bulgaria — Toll-Free (Voice)

🇨🇴 Colombia — Local (Voice)

🇪🇨 Ecuador — Local (Voice)

🇸🇻 El Salvador — Local (Voice)

🇭🇰 Hong Kong — Mobile & Toll-Free (Voice)

🇮🇩 Indonesia — Local & Toll-Free (Voice)

🇮🇱 Israel — Local, Mobile, Toll-Free (Voice)

🇲🇾 Malaysia — Local (Voice)

🇳🇱 Netherlands — Mobile (Voice)

🇵🇦 Panama — Local (Voice)

🇵🇪 Peru — Toll-Free (Voice)

🇷🇴 Romania — Toll-Free (Voice)

🇸🇰 Slovakia — Toll-Free (Voice)

🇸🇮 Slovenia — Local (Voice)

🇸🇪 Sweden — Mobile (SMS)

🇹🇭 Thailand — All number types

🇹🇳 Tunisia — Local (Voice)

Why it matters

More markets supported = fewer dead ends when buying numbers and a smoother setup for international use cases.

How to use

Go to Settings → Phone Numbers → Buy, pick your country and number type, and proceed to purchase.

Heads up

Availability varies by country and local regulations. If you still can’t find what you need, you can raise a support ticket with us and we'll take a look

What’s new

You can now purchase numbers in more countries directly from AIOTB. Newly added markets and supported types:

🇦🇷 Argentina — Local (Voice)

🇧🇯 Benin — Mobile (Voice)

🇧🇬 Bulgaria — Toll-Free (Voice)

🇨🇴 Colombia — Local (Voice)

🇪🇨 Ecuador — Local (Voice)

🇸🇻 El Salvador — Local (Voice)

🇭🇰 Hong Kong — Mobile & Toll-Free (Voice)

🇮🇩 Indonesia — Local & Toll-Free (Voice)

🇮🇱 Israel — Local, Mobile, Toll-Free (Voice)

🇲🇾 Malaysia — Local (Voice)

🇳🇱 Netherlands — Mobile (Voice)

🇵🇦 Panama — Local (Voice)

🇵🇪 Peru — Toll-Free (Voice)

🇷🇴 Romania — Toll-Free (Voice)

🇸🇰 Slovakia — Toll-Free (Voice)

🇸🇮 Slovenia — Local (Voice)

🇸🇪 Sweden — Mobile (SMS)

🇹🇭 Thailand — All number types

🇹🇳 Tunisia — Local (Voice)

Why it matters

More markets supported = fewer dead ends when buying numbers and a smoother setup for international use cases.

How to use

Go to Settings → Phone Numbers → Buy, pick your country and number type, and proceed to purchase.

Heads up

Availability varies by country and local regulations. If you still can’t find what you need, you can raise a support ticket with us and we'll take a look