What’s new?

The pause actions feature is now live on the Standard Builder!

You can now enable or disable any action inside a workflow – without deleting it.

Turn off individual nodes temporarily while testing or debugging, so you can experiment freely without breaking your automation.

How it works

In the Standard Builder, hover over any node and toggle the Pause/Play switch.

• Disabled nodes are visibly dimmed and skipped during execution.
• Enabled nodes run normally once re-activated.

If a disabled node is the only path to downstream steps, the contact will skip the disabled nodes and only execute the active nodes.

How to use it

• Open a workflow in the Standard Builder.
• Use the toggle on any node to disable it.
• Re-enable when ready – no need to rebuild or reconnect.

Why we built it

Previously, stopping a step meant deleting or disconnecting it — risking lost work and broken logic. Now you can pause parts of a workflow safely, making testing, troubleshooting, and iteration much faster.

What’s New?

Auto Follow-Up is now available as a Flow-Based Builder experience, allowing you to visually configure how Conversation AI re-engages contacts who go inactive, say they’re busy, or request a follow-up later.

This will enable you to restart a stalled conversation from within an existing workflow when a contact stops replying.

This means:

• You no longer need separate re-engagement workflows
• You don’t lose context when a contact goes silent mid-flow
• Conversation AI can pick up exactly where the workflow left off.

Primary Use Case (Most Important)

• Contact Stops Replying Inside a Workflow

When a contact goes inactive mid-workflow, you can now:

• Detect the drop-off automatically
• Schedule follow-up messages directly from the same flow
• Re-initiate the conversation without restarting or branching to a new workflow
• Resume the conversation naturally once the contact replies

This turns workflows from fire-and-forget automations into state-aware conversations.

Supported or Eligible Action

1. Contact Stopped Replying (Inside Workflow)

Eligible actions:

• AI Capture Information
• AI Message
• Custom Message
• Book Appointment
• Continue Conversation

2. Contact Busy / Requested Follow-Up Time

• Available flow actions:
• AI Capture Information
• AI Message
• Book Appointment
• Continue Conversation

Rest Everything remains same to the existing followup feature .

Previous change log – https://ideas.gohighlevel.com/changelog/conversation-ai-auto-follow-up

You can now control when and how your Bulk WhatsApp messages are sent.

What’s new

• Schedule Bulk WhatsApp messages to send at a specific date and time

• Use Drip Mode to send messages gradually in batches instead of all at once

• Configure batch size, repeat intervals, and specific days for delivery

• Optionally restrict sending to a defined time window

• Track progress easily from the Bulk Actions page

How to Use

• Navigate to Bulk Actions → WhatsApp

• Select contacts and a WhatsApp template

• Choose a sending mode:

• Send at Scheduled Time for one-time delivery

• Send in Drip Mode for phased delivery

• Configure timing, batching, and repeat rules

• Confirm and monitor progress from Bulk Actions

This update helps improve message delivery, avoid sudden spikes, and gives you better control over large WhatsApp campaigns.

You can now control when and how your Bulk WhatsApp messages are sent.

What’s new

• Schedule Bulk WhatsApp messages to send at a specific date and time

• Use Drip Mode to send messages gradually in batches instead of all at once

• Configure batch size, repeat intervals, and specific days for delivery

• Optionally restrict sending to a defined time window

• Track progress easily from the Bulk Actions page

How to Use

• Navigate to Bulk Actions → WhatsApp

• Select contacts and a WhatsApp template

• Choose a sending mode:

• Send at Scheduled Time for one-time delivery

• Send in Drip Mode for phased delivery

• Configure timing, batching, and repeat rules

• Confirm and monitor progress from Bulk Actions

This update helps improve message delivery, avoid sudden spikes, and gives you better control over large WhatsApp campaigns.

You can now control when and how your Bulk WhatsApp messages are sent.

What’s new

• Schedule Bulk WhatsApp messages to send at a specific date and time

• Use Drip Mode to send messages gradually in batches instead of all at once

• Configure batch size, repeat intervals, and specific days for delivery

• Optionally restrict sending to a defined time window

• Track progress easily from the Bulk Actions page

How to Use

• Navigate to Bulk Actions → WhatsApp

• Select contacts and a WhatsApp template

• Choose a sending mode:

• Send at Scheduled Time for one-time delivery

• Send in Drip Mode for phased delivery

• Configure timing, batching, and repeat rules

• Confirm and monitor progress from Bulk Actions

This update helps improve message delivery, avoid sudden spikes, and gives you better control over large WhatsApp campaigns.