🧭 Overview

You can now create rental bookings directly from the Calendar View using a simple drag gesture.

This enhancement makes it faster and more intuitive to block date or time ranges and create bookings — without switching to a separate flow. Just click, drag across the desired range, and complete the booking.

🚀 What’s New

✅ Drag to Create

From the Rentals Calendar View, you can now:

• Click and drag across available future dates or time slots
• Automatically open the booking creation panel with pre-filled start and end details
• Create a booking directly for the selected listing

This reduces steps and speeds up manual booking creation.

Note: Drag-to-create is not supported for past dates and the current date.

🧩 How to Use

• Navigate to Rentals → Calendar View
• Click and drag across future dates or time slots in a listing row
• Complete the booking details in the panel that opens

🎯 Why This Matters

• Faster booking creation for users
• More intuitive, visual calendar workflow
• Reduced friction when blocking inventory
• Improved operational efficiency for rental teams

This update makes the Rentals calendar more interactive and aligned with how teams naturally manage availability.

🧭 Overview

We’ve enhanced the Bulk Edit Availability experience to make multi-user schedule updates clearer, safer, and more structured.

With improved visibility into weekly and date-specific hours — along with smarter save logic — managing availability for multiple team members is now more predictable and controlled.

🚀 What’s New

⚠️ Clear Impact Intimation for Weekly Hours

When editing Weekly hours in Bulk Edit mode, an informational banner now appears to indicate that changes will apply to all selected users.

This ensures you understand the impact before saving.

📅 Structured View of Date-Specific Hours

Date-specific hours are now displayed in a grouped-by-date format across all selected users.

For each date, you can:

• See how many users have availability set
• View individual user time blocks under that date
• Edit or delete entries per user

This gives full visibility into schedule exceptions before making changes.

➕ Add Date-Specific Hours in Bulk

When adding new date-specific hours:

• The time block automatically applies to all selected users
• You can later edit or remove entries individually if needed

💾 Smarter Save Logic

Save behavior is now section-specific:

• Updating Weekly Hours only modifies weekly schedules
• Updating Date-Specific Hours only modifies date exceptions

This prevents accidental schedule loss during bulk edits.

🧩 How to Use

• Go to Calendars → Calendar Settings → Edit a Calendar → Availability tab
• Click Bulk edit
• Select team members and click on Edit hours
• Modify Weekly or Date-Specific Hours
• Click Save Changes
• Only the edited section will be updated.

🎯 Why This Matters

• Reduces accidental schedule overrides
• Improves clarity when managing multiple users
• Provides structured visibility into date exceptions
• Makes bulk availability updates safer and faster

We’ve revamped how Review Links are configured across Reputation to make the process faster, more intuitive, and frictionless — so you can get set up in under a minute.

✨ What’s New

1. Automatic Review Link Setup

Once a page is connected (e.g., GBP), your Review Link is set automatically.

For GBP:

• If only one page is connected → it’s set as default.
• If multiple pages are connected → the first page is selected by default.
• No manual setup required in most cases.

2. Smart Dashboard Notifications

Clear status messaging on the dashboard:

1. If Review Link is set:

2. If Review Link is not set:

Helps users instantly know what action to take.

3. Setup CTAs Across Key Pages

We’ve added contextual CTAs to guide users:

Requests Page:

“Configure Review Link” CTA to configure link before sending requests.

4. Review Link Access While Sending Requests

• When sending a Review Request:
• Users can now view the current Review Link
• Option to override or change the link instantly

Makes it easier to customise review destinations per request.

5. Configure Review Link in Widgets

Added the ability to:

• View, Select and Override Review Links directly inside the Review Widget Page
• Ensures widgets reflect the correct review destination.

🎯 Why This Matters:

• Review Links are auto-configured
• Clear status indicators guide users
• Setup is contextual, fast, and self-explanatory
• Most users can complete setup in under 1 minute

📍 Where You’ll See This

• Reputation Dashboard
• Requests Page
• Reviews Page
• Review Widgets
• Send Review Request Modal

Questions? Suggestions? Ideas to improve Reviews Management?

Drop us a line at or share on our Ideas board— we’re listening!

What’s new?

Workflows now support 2 new Goal Event types: Invoice Paid and Review Request Clicked. You can use them to automatically pull a contact forward to a Goal step when an invoice hits the right payment status, or when the contact clicks a review request link (optionally filtered by channel and/or link).

How it works

• Invoice Paid: The goal completes when the contact has an invoice marked Paid or Partially Paid – either any invoice for that contact, or only the one tied to your selected Send Invoice step (if chosen).
• Review Request Clicked: The goal completes when the contact clicks a review request link across any channel, or only the selected channel(s) and/or a specific review link (if filtered).

How to use it

• Add a Goal Event step in your workflow.
• Choose Invoice Paid or Review Request Clicked, then set your filters.
• Choose what happens if the contact reaches the Goal step before the event occurs, then Save.

Why we built it

These goals let you move contacts forward based on real outcomes – payment received or review intent shown – without extra branches or manual checks.

Use case examples

• Invoice Paid: After a “Send Invoice” action, the contact pays (status Paid or Partially Paid). The Invoice Paid goal moves them to “Send receipt + next steps.”
• Review Request Clicked: You send a review request via SMS. When the contact clicks the link, the Review Request Clicked goal moves them to “Thanks + referral ask.”

Additional Notes

• If you don’t associate an Invoice Paid goal to a specific invoice action, any qualifying paid invoice for that contact can complete the goal.
• For Review Request Clicked, leaving Channel and Override Review Link empty matches more broadly; adding filters narrows the goal to only those clicks in those channels / Links.

Preview:

What’s new?

Workflows now support 2 new Goal Event types: Invoice Paid and Review Request Clicked. You can use them to automatically pull a contact forward to a Goal step when an invoice hits the right payment status, or when the contact clicks a review request link (optionally filtered by channel and/or link).

How it works

• Invoice Paid: The goal completes when the contact has an invoice marked Paid or Partially Paid – either any invoice for that contact, or only the one tied to your selected Send Invoice step (if chosen).
• Review Request Clicked: The goal completes when the contact clicks a review request link across any channel, or only the selected channel(s) and/or a specific review link (if filtered).

How to use it

• Add a Goal Event step in your workflow.
• Choose Invoice Paid or Review Request Clicked, then set your filters.
• Choose what happens if the contact reaches the Goal step before the event occurs, then Save.

Why we built it

These goals let you move contacts forward based on real outcomes – payment received or review intent shown – without extra branches or manual checks.

Use case examples

• Invoice Paid: After a “Send Invoice” action, the contact pays (status Paid or Partially Paid). The Invoice Paid goal moves them to “Send receipt + next steps.”
• Review Request Clicked: You send a review request via SMS. When the contact clicks the link, the Review Request Clicked goal moves them to “Thanks + referral ask.”

Additional Notes

• If you don’t associate an Invoice Paid goal to a specific invoice action, any qualifying paid invoice for that contact can complete the goal.
• For Review Request Clicked, leaving Channel and Override Review Link empty matches more broadly; adding filters narrows the goal to only those clicks in those channels / Links.

Preview: