18th of March, 2026

Inbound calls to numbers with no user or forwarding number configured are now routed to voicemail instead of being rejected outright.

No user or forwarding number exists for the phone number.

Inbound calls go to Voicemail instead of being rejected.

🧭 Overview

We’ve upgraded the appointment booking experience inside Opportunities to make scheduling and updates more seamless and consistent.

Previously, booking or updating appointments within an opportunity relied on an interface only useful for scheduling meetings. With this update, we’ve introduced the new appointment modal — bringing the same full-featured scheduling experience used across Calendars (meetings, services and rentals) into Opportunities.

✅ What’s New

• A modern appointment booking and editing experience is now available within Opportunities.
• Users can now create or update appointments using the same flow as Meetings, Services, and Rentals.
• If an appointment already exists, it opens with pre-filled details for easy editing.
• Supports a consistent experience across different scheduling types.

Each opportunity is currently associated with a single appointment, which can be updated as needed, with support for multiple appointments coming in the next enhancement.

🔐 How It Works

• Navigate to Opportunities > Open an opportunity
• Clicking Book/Update Appointment will now show the new appointment modal.
• If no appointment exists, users can create a new one.
• If an appointment already exists:
• Users can view, edit, or delete it
• Editing opens with pre-filled data for faster updates

🎯 Why This Matters

• Brings a consistent scheduling experience across the platform.
• Reduces friction when creating or updating appointments within Opportunities.
• Ensures users have access to full scheduling capabilities in one place.
• Improves clarity by keeping appointment data tied directly to the opportunity.

Collapse & Resize Pipeline Stages in Kanban View

Managing pipelines just got a lot easier.

You can now collapse, expand, and resize stages in the Opportunities Kanban view—so you can focus only on what matters.

👀 What’s New

• Collapse and expand stages in Kanban view

• Resize columns to prioritize important stages

• Layout preferences are saved automatically (per user)

⚙️ How It Works

• Go to Opportunities → Kanban view
• Click on a stage header (< / > icons) to collapse or expand it
• Drag column edges to resize stages
• Double-click the divider to reset a column to its default size

⭐ Why It Matters

• Clean up clutter in large pipelines
• Focus on high-priority deals
• Customize your workspace without affecting your team
• Better visibility, less scrolling

📝 Notes

• Layout preferences are stored locally (browser-based). Bringing it to smart views soon so you can save changes permanently
• Changes are user-specific and won’t impact other users

Collapse & Resize Pipeline Stages in Kanban View

Managing pipelines just got a lot easier.

You can now collapse, expand, and resize stages in the Opportunities Kanban view—so you can focus only on what matters.

👀 What’s New

• Collapse and expand stages in Kanban view

• Resize columns to prioritize important stages

• Layout preferences are saved automatically (per user)

⚙️ How It Works

• Go to Opportunities → Kanban view
• Click on a stage header (< / > icons) to collapse or expand it
• Drag column edges to resize stages
• Double-click the divider to reset a column to its default size

⭐ Why It Matters

• Clean up clutter in large pipelines
• Focus on high-priority deals
• Customize your workspace without affecting your team
• Better visibility, less scrolling

📝 Notes

• Layout preferences are stored locally (browser-based). Bringing it to smart views soon so you can save changes permanently
• Changes are user-specific and won’t impact other users

Collapse & Resize Pipeline Stages in Kanban View

Managing pipelines just got a lot easier.

You can now collapse, expand, and resize stages in the Opportunities Kanban view—so you can focus only on what matters.

👀 What’s New

• Collapse and expand stages in Kanban view

• Resize columns to prioritize important stages

• Layout preferences are saved automatically (per user)

⚙️ How It Works

• Go to Opportunities → Kanban view
• Click on a stage header (< / > icons) to collapse or expand it
• Drag column edges to resize stages
• Double-click the divider to reset a column to its default size

⭐ Why It Matters

• Clean up clutter in large pipelines
• Focus on high-priority deals
• Customize your workspace without affecting your team
• Better visibility, less scrolling

📝 Notes

• Layout preferences are stored locally (browser-based). Bringing it to smart views soon so you can save changes permanently
• Changes are user-specific and won’t impact other users