We’ve introduced more flexibility in how customers can explore and book services 🎉

You can now control whether customers can browse beyond their starting point (service or category link) and discover other services.

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📦 What’s Included

• Allow customers to explore other services – When enabled, customers can navigate to the full services list and book any service, regardless of their starting point
• When disabled, customers are restricted to only the service or category links they started from
• Works alongside existing “Allow multiple service selection” setting – You can continue to control whether customers can book more than one service in a single booking

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⚙️ How It Works

• Go to Global Settings -> Booking Page Settings
• Toggle “Allow customers to explore other services” to let customers navigate to the full services list and book any service, regardless of their starting point

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🎯 Why This Matters

• Gives you control over how much flexibility customers have while booking
• Enables service discovery and cross-selling from any entry point
• Supports both focused flows (single service) and exploratory booking experiences
• Helps improve conversion by allowing customers to browse and add more services

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This update makes it easier to balance guided booking flows with flexible discovery, based on your business needs.

🧭 Overview

We’ve improved the calendar setup experience to make it easier to identify and fix missing required fields while editing and saving a calendar.

Previously, when required fields were missing in the current tab, clicking "Save changes" would not complete the action — but the interface did not guide users to the exact issue. This often caused confusion about whether the calendar was saved and led to unnecessary troubleshooting.

With this update, you’re now taken directly to the field that needs attention.

✅ What’s New

• Automatically scrolls to the validation error within the same tab when saving edits to a calendar.
• Continues to navigate to the correct tab if errors exist elsewhere.
• Highlights errors clearly so they can be fixed quickly.

🔐 How It Works

• When you click Save changes and there are validation errors:
• If the error is in the current tab, the page scrolls directly to it and highlights the error.
• If the error is in a different tab, the system navigates to that tab and highlights the error.

🎯 Why This Matters

• Removes confusion when changes don’t get saved.
• Helps users quickly identify what needs to be fixed.
• Reduces unnecessary support queries.
• Makes calendar setup smoother and more intuitive.

🧭 Overview

We’ve enhanced how Form conditional logic works within Calendar booking flows when using custom forms, bringing more consistency, control, and reliability to your booking experience.

Forms support powerful conditions like redirect to URL, custom messages, disqualifying leads, and show/hide fields. With this update, these behaviors now work seamlessly and predictably when forms are used within booking flows.

✅ What’s New

• Disqualify lead logic is now enforced before booking, preventing unwanted appointments.
• Redirects to URL and custom messages from forms are handled consistently after submission.
• New confirmation page setting: “Use custom form rules” to control the post-booking experience.
• Show/Hide field logic continues to work seamlessly within booking flows.

Note : Support for conditional logic in booking flows will be extended to Services (v2) and Rentals in an upcoming update.

🔐 How It Works

When a user fills out a form during booking:

• Show/Hide field logic dynamically adjusts fields based on user input.
• The system evaluates Disqualify lead conditions first.

If the lead is disqualified:

• No appointment is created
• No payment is collected
• The configured redirect page or custom message is shown

If the booking is successful:

You can choose the confirmation page experience under Confirmation Page settings:

1. Default
2. Redirect URL
3. Use custom form rules

When Use custom form rules is selected:

• The form’s redirect or custom message is shown after booking
• If none is configured, it falls back to the default confirmation page

🎯 Why This Matters

• Ensures lead qualification happens before scheduling, avoiding invalid bookings.
• Delivers a predictable and consistent booking experience.
• Enables more dynamic and personalized forms using show/hide logic.
• Gives greater control over post-booking confirmation flows.

Overview

To keep our pricing aligned with current carrier costs and ensure continued deliverability across global destinations, we’re updating messaging, voice and number rates across multiple countries and carriers.

Updated SMS List Prices (USD)

Global Routes (Effective April 16, 2026)

Country — Old Price → New Price

Afghanistan: $0.3756 → $0.4460

Albania: $0.1101 → $0.1167

Angola: $0.2588 → $0.3062

Antigua & Barbuda: $0.2025 → $0.2384

Armenia: $0.2528 → $0.2996

Aruba: $0.2297 → $0.2789

Bangladesh: $0.3869 → $0.5962

Belgium: $0.1050 → $0.1113

Belize: $0.2738 → $0.2902

Bermuda: $0.2316 → $0.2630

Cayman Islands: $0.2476 → $0.2756

Chile: $0.0742 → $0.0797

Congo (DRC): $0.2291 → $0.2584

Czech Republic: $0.0666 → $0.0706

Dominica: $0.2288 → $0.2533

Dominican Republic: $0.1014 → $0.1308

Ecuador: $0.3135 → $0.3390

El Salvador: $0.2377 → $0.2990

Georgia: $0.1589 → $0.1684

Guinea: $0.2361 → $0.2788

Haiti: $0.2637 → $0.2921

Hong Kong: $0.0682 → $0.0723

Ireland: $0.0735 → $0.0779

Jamaica: $0.2819 → $0.3151

Japan: $0.0840 → $0.0890

Libya: $0.3984 → $0.4435

Lithuania: $0.0545 → $0.0578

Mauritania: $0.2583 → $0.3618

Moldova: $0.1304 → $0.1474

Mongolia: $0.2790 → $0.2957

Nicaragua: $0.1274 → $0.1567

Norway: $0.0651 → $0.0697

Panama: $0.1732 → $0.1836

Poland: $0.0431 → $0.0457

Portugal: $0.0473 → $0.0501

Romania: $0.0737 → $0.0781

Russia: $0.7096 → $0.7522

Rwanda: $0.2627 → $0.3261

Senegal: $0.4411 → $0.5506

Sierra Leone: $0.3898 → $0.7849

Somalia: $0.3482 → $0.3703

South Korea: $0.0494 → $0.0524

St. Kitts & Nevis: $0.2272 → $0.2575

St. Lucia: $0.2343 → $0.2623

St. Vincent & Grenadines: $0.2585 → $0.3338

Sweden: $0.0609 → $0.0646

Switzerland: $0.0725 → $0.0769

Turks & Caicos: $0.2302 → $0.2923

Vanuatu: $0.2067 → $0.2191

Venezuela: $0.1987 → $0.2257

Vietnam: $0.2269 → $0.2852

Yemen: $0.2391 → $0.2929

Voice Pricing Updates (USD)

Global Voice Routes (Effective April 10, 2026)

Country — Old Price → New Price

Albania (Mobile): $0.6450 → $0.7265

Algeria (Mobile): $1.3460 → $1.8365

Bahamas (Mobile): $0.3134 → $0.4601

Barbados: $0.2800 → $0.5579

Barbados (Mobile): $0.3898 → $0.4662

Bolivia (Mobile): $0.3080 → $0.4140

Botswana (Mobile): $0.3509 → $0.4627

Bulgaria (Mobile): $0.4851 → $0.5855

Cameroon (Mobile): $0.5511 → $0.7873

Colombia (Mobile): $0.0338 → $0.0377

Comoros: $0.9941 → $1.3258

Croatia (Mobile): $0.6150 → $0.9045

Czech Republic (Mobile): $0.1150 → $0.1499

Dominican Republic (Mobile): $0.1377 → $0.1925

Ecuador (Mobile): $0.3795 → $0.5298

Egypt: $0.1722 → $0.2056

Ethiopia: $0.3740 → $0.4990

Fiji (Mobile): $0.3799 → $0.5059

Gambia: $0.8250 → $1.2337

Ghana: $0.4066 → $0.4915

Greece (Mobile): $0.1092 → $0.4964

Guatemala: $0.2475 → $0.3293

Honduras (Mobile): $0.2408 → $0.3456

Iraq (Mobile): $0.3255 → $0.4633

Jamaica (Mobile): $0.3355 → $0.4681

Jordan (Mobile): $0.2634 → $0.3448

Kenya (Mobile): $0.2993 → $0.3933

Kosovo (Mobile): $0.8800 → $1.1714

Latvia (Mobile): $0.4229 → $0.5318

Lebanon (Mobile): $0.3080 → $0.3718

Luxembourg (Mobile): $0.2300 → $0.3282

Macedonia (Mobile): $0.6510 → $0.7788

Malta (Mobile): $0.4762 → $0.5679

Martinique: $0.2732 → $0.3531

Moldova (Mobile): $0.4198 → $0.5895

Morocco (Mobile): $0.8335 → $1.0748

Nigeria: $0.1768 → $0.2303

Oman: $0.3254 → $0.4145

Philippines: $0.1820 → $0.2066

Poland (Mobile): $0.1815 → $0.2202

Qatar (Mobile): $0.3150 → $0.3993

Saudi Arabia: $0.1540 → $0.1738

Serbia (Mobile): $0.6405 → $0.8211

Seychelles: $1.3490 → $1.7243

Slovenia (Mobile): $0.5701 → $0.6633

South Africa: $0.0270 → $0.0362

Sudan (Mobile): $0.3550 → $0.5128

Togo: $0.6210 → $0.8149

Tunisia (Mobile): $1.1535 → $1.2714

Turkey (Mobile): $0.2609 → $0.2875

Uganda: $0.4730 → $0.6474

UAE: $0.2573 → $0.3635

Venezuela (Mobile): $0.1265 → $0.1739

Zambia (Mobile): $0.7245 → $1.0758

Palestinian Territory (Mobile) : $0.3189 → $0.4296

Number Pricing Updates (USD)

Phone Numbers (Effective April 16, 2026)

France Local: $1.15 → $1.35

Germany Mobile: $15.00 → $30.00

Italy Local: $1.25 → $3.00

Italy Mobile: $30.00 → $45.00

Italy Toll-Free: $25.00 → $27.00

Singapore Local: $7.50 → $10.00

Spain Local: $2.25 → $5.50

Spain Mobile: $4.00 → $6.00

🔍 Why It’s Happening

These updates come directly from our downstream carriers in response to changing delivery costs across international telecom networks.

Updating our rates ensures:

• Continued service quality
• Reliable message and call delivery
• Fair alignment with global SMS and voice infrastructure

🙏 Thank You

We know how important transparency is when it comes to billing. We’re committed to keeping you informed and making these changes as smooth as possible.

If you have any questions, please reach out to our support team.

Starting April 1, 2026, Turkey's Information and Communication Technologies Authority (BTK) has implemented a new regulation that blocks all international A2P SMS messages containing URLs, hyperlinks, or shortened links sent to recipients in Turkey.

What's happening?

Turkish operators are now blocking any international SMS that contains internet addresses or URLs. Messages that include URLs will receive error code 30007 and may result in fines from operators.

This regulation applies to all types of SMS – including transactional messages such as order confirmations, shipping updates, and one-time passcodes.

What do you need to do?

If you send SMS to recipients in Turkey, please remove all URLs, hyperlinks, and shortened links from your SMS templates and messages immediately to avoid delivery failures and potential fines.

If you have a local Turkey business entity and need to continue sending URLs via SMS, you will need to:

• Secure a direct contract with Posta Güvercini, a local messaging platform.
• Authorize Posta Güvercini as your service provider via the Turkish Message Management System (IYS).
• Contact our support team to finalize the setup.

If you are not sending SMS to Turkey or your messages do not contain URLs, no action is needed.