With Alt Text Support for Images, you can now add descriptive text to images directly inside Social Planner, helping make your content more accessible and inclusive without switching to native social platforms.

🚀 What’s new

1. Add Alt Text to Images

You can now add custom alt text to every image uploaded in Social Planner.

• Works for single-image posts
• Works for multi-image posts and carousels
• Alt text is stored individually for each image
• Fully editable before publishing

2. Quick Add, Edit & Preview

After uploading an image, simply hover over it and select Alt Text.

From there, you can:

• Add alt text
• Edit existing alt text
• Remove alt text if needed
• Images with configured alt text display a visual indicator, making them easy to identify.

3. Multi-Image Support

• Each image in a carousel or multi-image post can have its own unique description.
• This ensures every image receives accurate context instead of relying on a single generic description.

4. Platform-Aware Publishing

• Social Planner automatically sends alt text to platforms that support it and safely ignores it on platforms that don’t.

👷 How to use this feature

• Go to Marketing → Social Planner
• Create a new post
• Upload one or more images
• Hover over an image and click Alt Text

• Enter a description for the image

• If you want to edit/update Alt Text, click again on the Alt Text icon to update

• Save, schedule, or publish your post

💡 Why it matters

• Improve accessibility for visually impaired audiences
• Create more inclusive social media content
• Follow accessibility best practices
• Keep everything within a single publishing workflow
• Reduce the need to edit posts natively after publishing

📝 Notes

• Alt text is configured per image, not per post
• Supported automatically on platforms that accept alt text
• Images can be updated or edited before publishing

We've expanded Audit Logs to provide greater visibility into preference and subscription management activities.

🚀 What's New

Track contact preference updates: Check preference updates made by logged-in users, including:

• Which contact's preferences were updated
• Who made the change
• When the change was made
• The previous and updated preference values

Subscription type updates: Monitor modifications made to subscription types in the Preference Management Hub, including:

• Which subscription type was modified
• Who made the change
• When the update occurred
• What settings or details were changed

📌 Why this matters?

• Export audit records easily for compliance and reporting
• Improve transparency and accountability across your team
• Quickly identify what changed, who made the change, and when it happened

📝 How to access

• Navigate to Settings → Audit Logs
• View detailed information about each change, including the user, affected record, timestamp, and change details

⭐ Coming soon

A dedicated History tab on Contact Preferences, providing a complete timeline of preference changes, sources, legal basis, and update details.

👀 What's New?

• A dedicated SMS section is now available in the Dashboards widget panel — just like Email widgets, but for SMS
• Five ready-to-use widgets: SMS by status, Incoming SMS count, SMS by source type, SMS by sender, and SMS volume over time
• Each widget is fully configurable — filter by delivery status, direction, source, or sender to surface exactly the data you need
• SMS is now available as a dimension in Custom Metrics — build KPIs like delivery rate or inbound volume using the formula builder today

👷 How It Works:

1. Open any dashboard and click Edit Dashboard
2. Click + Add Widget and scroll to the new SMS section
3. Pick a widget, configure filters and chart type, and click Save Changes

🌟 Why It Matters:

1. Full messaging picture in one place — SMS now sits alongside Emails and Calls on your dashboard, so you can see all channel activity without switching tools or filtering through Conversations
2. Delivery health at a glance — Know exactly how many messages were Sent, Delivered, Failed, or Undelivered for any time period
3. Understand what's driving your volume — Break down SMS by source (Workflow, Campaign, Bulk action) or by team member to see who sent what and from where
4. Two-way visibility — Track inbound SMS alongside outbound to measure how conversations are performing, not just how many messages were sent

📝 Notes:

1. All widgets support filtering by status, direction, source, and sender — combine filters for precise segmentation
2. Available on all plans that include Dashboards & Reporting
3. Available in the modules Dashboards, Reporting, and Custom Metrics.

👀 What's New?

• A dedicated SMS section is now available in the Dashboards widget panel — just like Email widgets, but for SMS
• Five ready-to-use widgets: SMS by status, Incoming SMS count, SMS by source type, SMS by sender, and SMS volume over time
• Each widget is fully configurable — filter by delivery status, direction, source, or sender to surface exactly the data you need
• SMS is now available as a dimension in Custom Metrics — build KPIs like delivery rate or inbound volume using the formula builder today

👷 How It Works:

1. Open any dashboard and click Edit Dashboard
2. Click + Add Widget and scroll to the new SMS section
3. Pick a widget, configure filters and chart type, and click Save Changes

🌟 Why It Matters:

1. Full messaging picture in one place — SMS now sits alongside Emails and Calls on your dashboard, so you can see all channel activity without switching tools or filtering through Conversations
2. Delivery health at a glance — Know exactly how many messages were Sent, Delivered, Failed, or Undelivered for any time period
3. Understand what's driving your volume — Break down SMS by source (Workflow, Campaign, Bulk action) or by team member to see who sent what and from where
4. Two-way visibility — Track inbound SMS alongside outbound to measure how conversations are performing, not just how many messages were sent

📝 Notes:

1. All widgets support filtering by status, direction, source, and sender — combine filters for precise segmentation
2. Available on all plans that include Dashboards & Reporting
3. Available in the modules Dashboards, Reporting, and Custom Metrics.

👀 What's New?

• A dedicated SMS section is now available in the Dashboards widget panel — just like Email widgets, but for SMS
• Five ready-to-use widgets: SMS by status, Incoming SMS count, SMS by source type, SMS by sender, and SMS volume over time
• Each widget is fully configurable — filter by delivery status, direction, source, or sender to surface exactly the data you need
• SMS is now available as a dimension in Custom Metrics — build KPIs like delivery rate or inbound volume using the formula builder today

👷 How It Works:

1. Open any dashboard and click Edit Dashboard
2. Click + Add Widget and scroll to the new SMS section
3. Pick a widget, configure filters and chart type, and click Save Changes

🌟 Why It Matters:

1. Full messaging picture in one place — SMS now sits alongside Emails and Calls on your dashboard, so you can see all channel activity without switching tools or filtering through Conversations
2. Delivery health at a glance — Know exactly how many messages were Sent, Delivered, Failed, or Undelivered for any time period
3. Understand what's driving your volume — Break down SMS by source (Workflow, Campaign, Bulk action) or by team member to see who sent what and from where
4. Two-way visibility — Track inbound SMS alongside outbound to measure how conversations are performing, not just how many messages were sent

📝 Notes:

1. All widgets support filtering by status, direction, source, and sender — combine filters for precise segmentation
2. Available on all plans that include Dashboards & Reporting
3. Available in the modules Dashboards, Reporting, and Custom Metrics.