by | Oct 27, 2026 | Uncategorized
Overview You can now search for any word or phrase across your Conversations inbox, and within a single conversation. Until now, finding a specific message meant scrolling through the thread manually or guessing which contact had said it, and as accounts grew this...
by | Oct 27, 2026 | Uncategorized
Automate SMS reminders and follow-ups from the workflows managing your records. Send SMS to Contacts associated with a Custom Object record or Company, with recipients selected by relationship label. Combine record fields with recipient fields for contextual...
by | Oct 26, 2026 | Uncategorized
Your leads are already talking to you on WhatsApp. Until now, collecting their details meant sending them a link, which meant sending them away. You can now open your form inside the conversation, so the lead answers your questions without ever leaving the chat. >...
by | Oct 26, 2026 | Uncategorized
Understand what people are saying about your brand, discover industry trends, and keep an eye on competitors – all within HighLevel. With Social Intelligence, you can explore conversations across social platforms, uncover meaningful insights, monitor topics, and...
by | Oct 26, 2026 | Uncategorized
Turn social engagement into conversations, leads, and opportunities — all from one inbox. With Social Comments in Conversations, comments on posts published through Social Planner now appear directly in the Conversations Team Inbox, alongside SMS, email, and DMs. Your...
by | Oct 26, 2026 | Uncategorized
What’s New We’ve enhanced Reviews AI Agents with new controls to improve response quality, brand consistency, and safety. The key additions are Brand Voice controls, Quality Guardrails, Sensitive Review Holds, and Live Response Preview — giving businesses more...
