Customer Replied Trigger: Improved Message Filters

What’s new? We’ve enhanced message filters with 2 updates: a new Has Attachments filter with yes/no values, and a new Message Body filter that combines the older Contains Phrase and Exact Match Phrase filters in one place. How it works Use Has Attachments to check...

Goal Event Enhancements: Now with support for Task status

What’s new? The Goal Event now supports Task Status as a goal type with support for both Task Created and Task Completed. This lets workflow builders pull a contact to a goal branch when a task tied to that contact is marked completed. How it works In the Goal Event...