by | Jun 24, 2026 | Uncategorized
Overview: Until now teams had to manually watch for conversations that were about to breach or had already missed their SLA targets. With this release, SLAs become actionable. You can now automate workflows when conversation SLAs are due soon, overdue, or manually...
by | Jun 22, 2026 | Uncategorized
With Retry Failed Posts, you can now quickly retry or reschedule failed publishing attempts directly from Social Planner, without cloning posts or recreating content from scratch. 🚀 What’s new Retry Post Instantly When a post fails to publish, you can now select Retry...
by | Jun 22, 2026 | Uncategorized
YouTube previews now display correctly in sent emails. When you paste a YouTube link into the email from Conversations, your recipients now see a clickable video thumbnail that opens the video in a new tab – exactly as you intended. Previously, pasted YouTube...
by | Jun 18, 2026 | Uncategorized
👀 What's New? A dedicated Google Ads section is now available in the Dashboards widget panel — connect your Google Ads account once at the sub-account level and all 11 widgets pull data automatically 11 ready-to-use widgets: Total conversions, Conversions over...
by | Jun 18, 2026 | Uncategorized
What’s new? You can now use Opportunity Owners and Opportunity Followers as conditions in If/Else workflow branches. This enhancement lets you route contacts based on whether an opportunity has assigned owners or followers, removing a previous limitation where these...
by | Jun 18, 2026 | Uncategorized
What’s new? You can now use Opportunity Owners and Opportunity Followers as conditions in If/Else workflow branches. This enhancement lets you route contacts based on whether an opportunity has assigned owners or followers, removing a previous limitation where these...
