by | Jul 8, 2026 | Uncategorized
What's new? The Goal action now supports User Replied as a goal event. Workflows can now jump contacts directly to a goal when a team member replies to a conversation, making it easy to stop or redirect automations once human engagement has started. How it works...
by | Jul 8, 2026 | Uncategorized
What's new? The Goal action now supports User Replied as a goal event. Workflows can now jump contacts directly to a goal when a team member replies to a conversation, making it easy to stop or redirect automations once human engagement has started. How it works...
by | Jul 8, 2026 | Uncategorized
What's new? The Wait action now supports User Replied as a wait condition. In addition to waiting for a contact to reply, you can now keep the contact waiting until a team member responds to the conversation before continuing to the next step. Combined with the...
by | Jul 8, 2026 | Uncategorized
What's new? You can now start workflows when a user replies to a conversation. This trigger fires whenever a user (team member) sends a reply to a contact, making it easier to automate internal processes after an agent responds instead of waiting for a customer...
by | Jul 8, 2026 | Uncategorized
What's new? You can now start workflows when a user replies to a conversation. This trigger fires whenever a user (team member) sends a reply to a contact, making it easier to automate internal processes after an agent responds instead of waiting for a customer...
by | Jul 8, 2026 | Uncategorized
What's new? You can now start workflows when a user replies to a conversation. This trigger fires whenever a user (team member) sends a reply to a contact, making it easier to automate internal processes after an agent responds instead of waiting for a customer...
