by | Aug 10, 2026 | Uncategorized
👀 What’s New? We’ve expanded Embedded placement support to all Chat Widget types, giving users greater flexibility over how conversations appear across websites, funnels, landing pages, and other embedded experiences. Previously, the Sticky / Embedded placement option...
by | Aug 7, 2026 | Uncategorized
What's New You can now bill your sub-accounts a fixed rate for Conversation AI and Voice AI instead of only a markup on usage. For example, you can charge $0.50 for every message sent through Conversation AI — the same amount every time, no matter how much that...
by | Aug 6, 2026 | Uncategorized
6th of August, 2026 If your business operates outside the US, callers used to hear a US-style ringback tone while a call was being forwarded to you, routed through your IVR menu, transferred by Voice AI, or dialed out to them. That mismatch could feel unfamiliar or...
by | Aug 6, 2026 | Uncategorized
3rd of August, 2026 You can now choose exactly which devices ring and handle audio for your calls in the web dialer. How to use this? Open audio settings from the gear icon in the dialer header. Pick your main speaker for call audio, optionally ring one additional...
by | Aug 6, 2026 | Uncategorized
Managing your Google Business Profile content just got easier. ✨ With Google Business Profile (GBP) Post Sync, you can automatically import your existing GBP posts into Social Planner and manage both historical and newly published content from a single dashboard....
by | Aug 4, 2026 | Uncategorized
We've updated our email delivery logic so that three critical email types are no longer skipped when a contact is marked as Do Not Disturb (DND): Payments (Invoices) Calendar notifications System Notifications Why this change? Previously, marking a contact as DND...
