WhatsApp Analytics in the AI Assistant in Workflows

The AI Assistant in Workflows now reports on WhatsApp performance alongside Email and SMS. You can ask about any WhatsApp step in plain language and get delivery and read metrics calculated from live data. What's New Delivery and read analytics for WhatsApp steps...

Contact overlay for opportunities and appointments

Overview We’re making it easier to view and interact with contact details without losing your place. With the new contact overlay, clicking a contact’s name from the opportunities (contact name or conversation icon) or appointments page now opens the contact within...

Contact overlay for opportunities and appointments

Overview We’re making it easier to view and interact with contact details without losing your place. With the new contact overlay, clicking a contact’s name from the opportunities (contact name or conversation icon) or appointments page now opens the contact within...