by | Nov 3, 2026 | Uncategorized
🧭 Overview We're excited to introduce Field Services — now live in Private Beta! 🎉 Field Services is a brand-new industry module, purpose-built for businesses that do their work at the customer's location, like HVAC, plumbing, electrical, cleaning,...
by | Oct 30, 2026 | Uncategorized
Hosted Numbers is now available in Labs, allowing Agency Owners and Admins to host an eligible US local and toll free number for SMS ✨ What’s new? Businesses can retain the phone number their customers already recognise and use it for SMS in HighLevel, without...
by | Oct 30, 2026 | Uncategorized
Mobile now shows every recording on a call, not just the first one. Each recording plays on its own and has its own transcript – so transferred or multi-leg calls aren’t missing the part that mattered most. How to use this? Open Recents, a contact’s Call...
by | Oct 30, 2026 | Uncategorized
Know who picked up every call – and on which device. Call details on mobile now show who answered the call and the device they used. You get the person who actually took it, not just who the conversation is assigned to. What’s New Answered By in call details...
by | Oct 29, 2026 | Uncategorized
Your workflows can now watch video. The AI Analyze Video action is available under AI Actions. Give it a video URL and a prompt. Google Gemini watches the video, listens to the audio, and returns a text answer for the actions that follow. This is a premium action....
by | Oct 29, 2026 | Uncategorized
AI Builder now tests what it builds. Describe a workflow, let AI Builder build it, then click Test workflow in the same chat. The test runs for real, every step reports back on the canvas, and AI Builder tells you in plain words what worked. What's New Test...
