by | Feb 10, 2026 | Uncategorized
What’s New You can now automatically generate conversation summaries and full transcripts for every Conversation AI session – giving you instant visibility, audit-ability, and actionable insights from AI-driven conversations. Summaries are generated...
by | Feb 10, 2026 | Uncategorized
What is new? You can now set a default payment provider/processors for each channel, separately for Live mode and Test mode, at the subaccount level. This channel-level configuration overrides the subaccount default payment provider, giving you more control over where...
by | Feb 6, 2026 | Uncategorized
What’s new? You can now drag and drop triggers and actions directly into the Workflow canvas from the sidebar. This is a UI/UX enhancement to the standard builder that makes adding and connecting steps faster and more fluid. How it works Click and hold a trigger or...
by | Feb 6, 2026 | Uncategorized
What's New: We have enhanced the find contact action to support finding secondary phone and email as well for a contact. Why This Matters The "Find Contact" action only used to search the primary email and phone fields on a contact record. However,...
by | Feb 6, 2026 | Uncategorized
What's New AI Builder now generates workflows from placeholder prompts in under 5–10 seconds — making your first build feel instant. Why This Matters AI Builder is now part of the first-time user experience. We wanted that initial "build something with...
by | Feb 6, 2026 | Uncategorized
Tag filtering in workflow triggers just got a massive upgrade! We're introducing advanced tag operators with multi select support — giving you the power to build precise, flexible trigger conditions like never before. What's New "Has Tag" is now...