by | Feb 13, 2026 | Uncategorized
12th of February, 2026 Users can now transfer IVR calls from one deskphone to another deskphone. Previously, when a call came in through an IVR flow and landed on a deskphone, there was no way to hand it off to another deskphone user. That limitation is now removed....
by | Feb 13, 2026 | Uncategorized
AI Builder now supports editing If-Else and Wait actions directly through conversation. Previously, while these actions could be created via AI and other action types could be edited conversationally, modifying If-Else and Wait actions required manual configuration....
by | Feb 13, 2026 | Uncategorized
AI Builder now supports editing If-Else and Wait actions directly through conversation. Previously, while these actions could be created via AI and other action types could be edited conversationally, modifying If-Else and Wait actions required manual configuration....
by | Feb 13, 2026 | Uncategorized
AI Builder now supports editing If-Else and Wait actions directly through conversation. Previously, while these actions could be created via AI and other action types could be edited conversationally, modifying If-Else and Wait actions required manual configuration....
by | Feb 13, 2026 | Uncategorized
AI Builder now supports editing If-Else and Wait actions directly through conversation. Previously, while these actions could be created via AI and other action types could be edited conversationally, modifying If-Else and Wait actions required manual configuration....
by | Feb 13, 2026 | Uncategorized
AI Builder now supports editing If-Else and Wait actions directly through conversation. Previously, while these actions could be created via AI and other action types could be edited conversationally, modifying If-Else and Wait actions required manual configuration....