by | Mar 3, 2026 | Uncategorized
What’s new? IVR Connect Call now exposes new variables: 'Answered By User ID', 'Answered By Device', and 'Answered By Phone Number'. You can use Answered By User ID inside the Assign User action to automatically assign the contact to the...
by | Mar 3, 2026 | Uncategorized
What’s new? The Connect Call (IVR) action now supports an optional Call Whisper message. When a call is transferred to another number, you can play a private “heads-up” message to the person who answers before the caller is connected. How it works If Add Whisper...
by | Mar 3, 2026 | Uncategorized
Overview Users had reported inconsistent behavior – the custom value picker would fall back to the campaign variable when UTM Campaign (Last Attribution) was empty, but If/Else conditions would not. This caused workflows to branch unexpectedly. What’s new...
by | Mar 3, 2026 | Uncategorized
What’s new? You can now use company-based variables inside contact based workflows. In addition to contact fields, you can reference company details like company name, phone, email, website, address, and other company fields. These are available in both the Custom...
by | Mar 3, 2026 | Uncategorized
What's New Every workflow trigger now includes a built-in, human-readable description that explains what the trigger does and when it fires. Descriptions are visible directly within the Workflow Builder when browsing, selecting, or editing triggers. How It Works...
by | Mar 3, 2026 | Uncategorized
What's New Every workflow trigger now includes a built-in, human-readable description that explains what the trigger does and when it fires. Descriptions are visible directly within the Workflow Builder when browsing, selecting, or editing triggers. How It Works...
