Conversations: Add Internal Comments Using Workflows

Overview You can now automatically add Internal Comments to conversations using Workflows. Until now, teams had to manually add internal comments to share context, provide instructions, or keep other team members informed. With this workflow action, you can automate...

Social Planner: Community Posting via Public API

Community posting just became more powerful for developers and integration partners. You can now schedule and publish Community posts through the Social Planner Public API, including choosing which Community member the post should be published as. This makes it easier...

🔁 Enhanced Notifications for Recurring Appointments

🧭 Overview Notifications for recurring appointments have been enhanced and now also work consistently across default and custom recurrence patterns. A recurring booking now sends a single confirmation that covers the whole series, and custom recurring appointments...

Real-Time A2P Number Registration Status

Overview : You can now see exactly where each of your phone numbers stands in A2P carrier registration, in real time. What's new: Each number linked to an A2P campaign shows a live registration status: Pending, Registered or Failed. Numbers fully registered with...