We want to keep you informed about upcoming changes that may impact your messaging and calling costs inside HighLevel.

What’s changing?

Due to recent pricing updates from our underlying carrier partner, rates for certain SMS and Voice routes will increase starting May 13, 2026.

Messaging (Outbound SMS)

Costa Rica: $0.0874 → $0.1017

Grenada: $0.2462 → $0.2913

Kenya: $0.2336 → $0.2923

Namibia: $0.1041 → $0.1167

Zimbabwe: $0.2481 → $0.3177

Voice – Incoming Minutes

Austria (Local & Mobile): $0.0100 → $0.0107

Belgium (Mobile): $0.0100 → $0.0113

Chile (Local): $0.0100 → $0.0107

Croatia (Local): $0.0100 → $0.0107

Czech Republic (Local): $0.0100 → $0.0107

Denmark (Mobile): $0.0100 → $0.0107

Finland (Mobile): $0.0100 → $0.0107

Israel (Local): $0.0100 → $0.0107

Luxembourg (Local): $0.0100 → $0.0107

Malaysia (Local): $0.0288 → $0.0318

Poland (Mobile): $0.0100 → $0.0107

Portugal (Mobile): $0.0100 → $0.0107

South Africa (Local & Mobile): $0.0100 → $0.0107

Sweden (Local): $0.0100 → $0.0107

United Kingdom (Toll-Free Local & Mobile): $0.0664 → $0.0798

Voice – Outbound Minutes

Afghanistan (Mobile): $0.4150 → $0.4287

American Samoa: $0.4090 → $0.4576

Austria (Mobile): $0.2640 → $0.2730

Bermuda: $0.0529 → $0.0588

Chile: $0.0428 → $0.0475

Chile (Mobile): $0.0670 → $0.0746

Cyprus (Mobile): $0.1500 → $0.1675

Denmark: $0.0219 → $0.0240

Denmark (Mobile): $0.0508 → $0.0564

Egypt (Mobile): $0.1870 → $0.2090

Estonia (Mobile): $0.4783 → $0.5709

Estonia (Other): $0.4650 → $0.4944

Finland (Mobile): $0.4950 → $0.5172

Finland (Other – EEA): $0.1168 → $0.3037

Germany: $0.0210 → $0.0283

Greece (Mobile – EEA): $0.0696 → $0.0746

Guam: $0.0530 → $0.0589

Haiti (Mobile): $0.7858 → $0.8796

Hong Kong (Mobile): $0.0492 → $0.0546

India: $0.0497 → $0.0699

India (Mobile): $0.0405 → $0.0496

Indonesia: $0.0966 → $0.1077

Ireland: $0.0168 → $0.0483

Israel (From IL): $0.0267 → $0.0294

Luxembourg: $0.2530 → $0.2829

Moldova: $0.4420 → $0.4946

Morocco: $0.4743 → $0.5307

Namibia (Mobile): $0.1650 → $0.1843

Nicaragua (Mobile): $0.4200 → $0.4767

Peru: $0.0552 → $0.1651

Slovakia (Mobile): $0.1038 → $0.1158

South Africa (Mobile – Twilio ZA): $0.0450 → $0.0499

Spain (Mobile – EEA): $0.0388 → $0.0486

St. Lucia (Mobile): $0.5040 → $0.7158

Sweden (Mobile): $0.0642 → $0.0714

Switzerland: $0.0374 → $0.0419

Switzerland (Mobile): $0.2361 → $0.2516

United Kingdom (Personal): $0.4725 → $0.5577

US Virgin Islands: $0.0414 → $0.0459

Why It’s Happening

These updates reflect changes from downstream carrier partners and telecom infrastructure providers to support:

• Continued service reliability
• Stable global deliverability
• Ongoing infrastructure improvements