Services (v2): Booking Experience Enhancements (In-App + Booking Page)

Apr 2, 2026

We’ve rolled out a set of improvements to both the in-app booking experience and the customer booking page for Services(v2) to make scheduling simpler, clearer, and more reliable 🎉

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🖥️ In-App Enhancements (for Businesses)

  • Smarter phone number handling — Country code is now auto-selected based on your business location
  • Default staff selection — The logged-in user is automatically selected as staff when creating a booking (if applicable)
  • Service availability alerts — If a service is no longer available, a clear banner is shown and unavailable services are highlighted before saving

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📝 Appointment Title Enhancements

  • Custom value selector — Easily add dynamic values like contact, service, or location to appointment titles
  • Global setting — Configure a default appointment title format from Services → Global Settings → Service Settings
  • This setting is applied across all service bookings, ensuring consistent and clear titles across calendars, notifications, and integrations

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🌐 Booking Page Enhancements (for Customers)

  • Cleaner booking flow — Category and location filters are automatically hidden when only one option exists
  • Smarter location handling — Location details are only shown when relevant, reducing unnecessary clutter
  • Enhanced Card on File experience (Mobile) — The upfront payment / deposit amount is now clearly displayed for better transparency

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💡 Why This Matters

  • Simpler and more intuitive booking experience
  • Reduced confusion and fewer booking errors
  • Better visibility and control for businesses
  • Improved conversion with clearer payment and service information

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These updates make the booking journey — from setup to checkout — smoother and easier to use.

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