We’ve introduced the ability for users to attach images when sending review requests, enhancing personalisation and engagement—especially for field service teams who wish to share real, job-specific visuals.
🧩 What’s New
Manual Image Uploads:
Users can now manually attach images when sending review requests. This enables them to include relevant visuals such as before-and-after job photos or service snapshots to add authenticity and context.
Supported Channels:
- SMS
Note: Image attachment support in Mobile App (iOS & Android) is Coming soon
đź’ˇ Why This Matters
Previously, review requests supported only one static image (usually a logo) via MMS. With this update, users can now dynamically upload and send images at the time of the request—no longer limited to pre-set branding assets.
This enhancement allows businesses to:
- Personalise outreach with real-time, contextual visuals
- Increase engagement and customer trust
- Drive higher review response rates, particularly in industries like home services, maintenance, and beauty care
Here are Few Snippets of the Product:
đź“Ť Where to Find:
Reputation -> Sent Review Request
We’re always looking to make review management smarter and more flexible. Got ideas or suggestions?
Drop us a line at or share on our ideas board, we’d love your feedback! 🙌