📥 Overview
We’re updating carrier rates for outbound voice and incoming minutes in select countries. These changes take effect September 12, 2025 and will be applied automatically.
📊 What’s Changing?
Outbound Voice (Programmable Outbound Minutes)
United Kingdom — Special Services: Other $0.3103 → $0.3260
Uruguay — Mobile $0.4590 → $0.5279
Panama — Mobile $0.0250 → $0.0288
Ireland — Mobile (from SurchargedZone1) $0.0433 → $0.0457
India $0.0632 → $0.0666
Haiti $0.0250 → $0.0294
Vietnam $0.1200 → $0.1380
Australia — Major Cities $0.0200 → $0.0212
Syria — Mobile $0.0500 → $0.0525
India — Major Cities $0.0473 → $0.0497
New Zealand — Mobile $0.4354 → $0.4574
Australia $0.0240 → $0.0252
Inbound Voice
UK — Toll Free Local Incoming Minutes $0.3143 → $0.3300
Italy — Toll Free Mobile Incoming Minutes $0.4394 → $0.4614
Czech Republic — Toll Free Mobile Incoming Minutes $0.3022 → $0.3173
Italy — Toll Free Incoming Minutes $0.1500 → $0.1575
Hong Kong — Local Incoming Minutes $0.0100 → $0.0105
Colombia — Local Incoming Minutes $0.1667 → $0.1752
Puerto Rico — Local Incoming Minutes $0.3250 → $0.3413
What You Need to Do
Nothing – these rate adjustments will be automatically applied on September 12, 2025.
Why It Matters
To help you manage voice-call costs more accurately, especially if you run high-volume calls. We’re communicating ahead so there are no surprises in your billing.