Review AI Agent Management: Now Accessible for Locations

Aug 19, 2025

We’ve updated Review AI Agent permissions to give more control to locations while keeping agencies in charge. Now, locations can create and edit their own Review AI Agents — but it’s disabled by default, so agencies can choose who gets access.

✨ What’s New?

– Locations can now manage Review AI Agents if enabled by the agency.
– Default behaviour: disabled for locations — previously, only agencies could see and edit agents.
– Preview mode remains for locations with no access: view settings and prompts without editing.
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✅ What You Can Do:

– Give location users the ability to create, edit, and manage Review AI Agents.
– Keep control flexible with a safe default.
– Preview agent settings even when edit permissions are restricted.

📍 Where to Find:
Agency Settings → Teams → User & Permissions → Manage Review AI Agents

We’re always looking to make AI-powered review management smarter and more flexible. Got ideas or suggestions?
Drop us a line at our ideas board or write to us at [email protected] or [email protected] — we’d love your feedback! 🙌