We’ve enhanced the Reputation Management email builder to support multiple review platform links in a single Email. This means your customers can now choose where they’d like to leave a review, increasing flexibility and boosting response rates.
✨ What’s New?
You can now:
– Add multiple review links (Google, Facebook, Yelp, etc.) in a single email
– Customise CTA text for each platform (e.g., “Leave a review on Google”)
– Select/Unselect, Reorder, and Delete links easily in the builder
– Choose a specific GBP page if multiple are connected for a location
– Get built-in error validation to ensure all links are valid
✅ What You Can Do:
– Give customers more platform choices to leave reviews
– Improve conversion by reducing friction in the review flow
– Tailor and prioritise links using drag-and-drop reordering
– Personalise CTAs to match tone and platform intent
– Preview and schedule emails with full control over review link layout
📍 Available under:
1. Reputation → Email Requests → Email Builder/Create New → Review Links
2. The Review Links Component will autoselect and show all the platforms connected for you
We’re always looking for ways to make review collection smarter and easier.
Got a feature idea? Have suggestions on what could ease your review management?
Drop us a line at Ideas Board or or reach out directly to [email protected] or [email protected] — we’d love to hear from you. 🙌