Billing frequency change for Call Recording Storage

May 27, 2025

From around the 3rd of June 2025, sub-accounts using Call Recording will start seeing a daily transaction for Call Recording Storage.

Earlier, we were billing it once every month. Now, we will bill it everyday.

Your total billing amount for Recording Storage for a month should NOT change. It’s just the frequency of billing that’s changing.

You may see 3 transactions on 3rd June corresponding to 1st, 2nd and 3rd June. After that, it’ll show you one transaction per day per sub-account.

In case you want reduce these charges, you can choose to delete older call recordings automatically.