📥 Overview

We’ve upgraded how message delivery errors are displayed inside the Conversations page. Instead of confusing or technical error codes (like `30005` or `21610`), you’ll now see clear explanations and helpful links when SMS or MMS messages fail to deliver.

📊 What’s New?

– Plain-language error messages are now shown inline on failed messages

– Each message includes a “Learn More” link to a detailed support article

– Fully supported across desktop and mobile apps

– Helps you quickly understand and take action when a message can’t be delivered

⚡ What You Need to Do

Nothing! This update is already live and applied automatically across your application.

🔍 Why It Matters

– Gives you instant clarity when messages fail — no more guessing what a code means

– Direct access to support resources makes it easier to resolve common issues

– Designed to save you time and provide more control, while support remains just a click away if needed