🧠Overview
We’ve added WhatsApp as a new notification channel for Rentals. This gives you a direct and reliable way to communicate with clients through one of the world’s most popular messaging platforms — ensuring your messages are seen and acted on.
🚀 What’s New?
✅ WhatsApp Support for Rental Notifications
WhatsApp can now be used for all event types — Unconfirmed, Booked, Canceled, Rescheduled, Reminder, and Follow-up. You can toggle it on per notification.
✅ Recipient Configuration Options
You can choose to send WhatsApp messages to Contacts or Business. This lets you tailor who gets notified and how.
✅ Per-Recipient Templates
Set different WhatsApp templates for Contacts vs. Business, giving you more control over how each party is notified.
✅ Template Selection & Creation
Each notification type comes with a default template. You can choose to keep it, use an existing approved WhatsApp template or build a new one using the in-app template builder. Use Fetch Whatsapp templates to refresh your list in real time.
✅ Send Test WhatsApp Messages
Use the Send test Whatsapp notification feature to preview your message before enabling it for real bookings.
🧩 How to Use It
- Go to Calendar Settings > Rentals > Global settings > Notifications
- Under each notification type, toggle ON WhatsApp
- Choose the recipients
- Select or create an approved WhatsApp template
- Use Send test WhatsApp notification to validate message content
- Save your configuration — WhatsApp messages will now be sent automatically
🎯 Why This Matters
- Increases show-up rates with faster, mobile-first communication
- Reduces the need for manual follow-ups
- Gives users full control over template messaging and delivery
- Gives businesses flexibility in choosing how they reach different recipients
