New: Email Services Dashboard for Agencies
We've launched a new Email Services dashboard in the Agency UI — giving you full visibility into your domain's sending health and sub-account performance in one place.
What's new:
- Domain health states — your domain is automatically evaluated and assigned one of six states: Healthy, At Risk, Critical, New, Recovering, or Shared Domain. No manual monitoring required.
- Key sending metrics — track Delivery Rate, Bounce Rate, Spam Complaint Rate, and Open Rate with clear target thresholds.
- Domain health history — a timeline showing every upgrade and downgrade event, with details on what triggered each change.
- Sub-account performance — see all sub-accounts on your shared domain grouped by health status (Healthy / At Risk / Critical). Search by name, click through to any account's individual metrics, and scroll through large account lists seamlessly.
Who this applies to: Agencies created on or after April 27, 2026. Existing agencies are unaffected — a migration plan is coming by end of Q2 2026.
