Conditional Visibility Enhancements ✨

May 21, 2026

Conditional Visibility is now more flexible and easier to manage with support for layouts and value-based conditions.

👀 What is new?

• Visibility Rules for Layouts

Apply conditional visibility to entire layouts instead of configuring each element individually. Layouts now include a dedicated Visibility tab alongside Edit, with support available in HighRise as well.

• New Value-Based Operators

Added IS EMPTY and IS PRESENT operators for more dynamic conditions. All custom fields — including attachment fields — are now supported in the conditional visibility dropdown.

Example Use Cases

Show a “Download Invoice” button only when an attachment field IS PRESENT

Hide a personalized greeting when first_name IS EMPTY

⭐ Impact

  • Eliminates repetitive rule setup across multiple elements
  • Enables cleaner handling of empty or missing field values
  • Allows entire sections to hide gracefully
  • Makes Conditional Visibility significantly more powerful while preserving existing behaviour

👷 How to Use

  1. Select any layout or element inside the email builder.

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  1. Open the Visibility tab.
  2. Choose the field you want to evaluate.
  3. Select a condition:

IS/ IS NOT and IS EMPTY/ IS PRESENT

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  1. Set the required value (if applicable) and save.