Meet Sticky Phone Number on Mobile — a quality-of-life upgrade that keeps and maintains the outbound number you choose for all subsequent calls. Fewer taps, fewer mistakes, faster dialing—especially powerful alongside Local Presence Dialing.
🚀 What’s New
– Your chosen number, remembered: When you explicitly pick an outbound number, the mobile app persists that choice across calls.
- Crystal-clear reset rules: Your selection stays sticky until you log out or uninstall the app.
- Applies where it matters: Works with User Assigned Number and Default Sub-account Outbound Number.
- Local Presence stays smart: Unchanged behavior—Local Presence Dialing still dynamically selects the best local number as it does today.
🔁 Before vs. Now
- Before: After every outbound call, the app reset the selected outbound number—even if you had just chosen one—creating friction (especially post Local Presence Dialing launch).
- Now: Your explicit selection persists, so you don’t have to re-select an outbound number after each call.
⭐️ Big Wins, Fast
- Speed: Remove repetitive steps and place back-to-back calls without re-picking numbers.
- Consistency: Keep the same caller ID across sequences or campaigns when you want it.
- Confidence: Reduce misdials and ensure the number your contact expects is the one they see.
- Flow: Stay in the zone—dial, note, dial—with fewer interruptions.
👷♂️ How to Use This Feature
- Open the dialer in the HighLevel mobile app.
- Pick your outbound number (from User Assigned or Default Sub-account).
- Place your call—your selection now persists for subsequent calls.
- To change numbers, simply open the picker again and select a different outbound number.
- To reset to defaults, log out or uninstall/reinstall the app (this clears the sticky selection).
📱Availability
- HighLevel Mobile App v4.5.0 and above
- LeadConnector Mobile App v4.5.0 and above
- Whitelabelled Mobile Apps (secure your update through the Whitelabel Mobile self-service flow or through your dedicated Account Specialist.
