Improved Conditional Logic Handling in Email Builder

Aug 17, 2025

❓The Problem Statement

Conditional elements didn’t evaluate properly when custom fields were empty or undefined causing them to fail silently.

✅ What’s Fixed

– Improved the comparator function behind conditional logic to correctly handle undefined, null, and empty string values.
– Conditional logic will now behave as expected even when custom fields haven’t been set for a contact.
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🎯Benefits

– Ensures conditions render correctly regardless of field state
– Eliminates silent failures in email logic
– Improves reliability for personalised and dynamic content