Workflows – CC/BCC Support in Internal Email Notifications

Aug 14, 2025

What’s New?
We’ve enhanced the Internal Notification action within Workflows by adding cc/bcc support for emails — one of the most requested updates from our customers.

– cc/bcc in Internal Email Notifications
– You can now add cc and bcc recipients to internal email notifications, making internal communication faster, more seamless, and more collaborative.
– Previously, this capability existed only in the Email action. Now, it’s available in Internal Email Notifications too.
How to Use
– Add an Internal Notification action to your workflow.
– Select Email from the Type of Notification dropdown.
– Choose the appropriate User Type.
– Enter CC and/or BCC recipients in the new fields.
That’s it — your internal email notification with cc/bcc is ready to go..!!

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