We’ve rolled out a new email verification step in the A2P brand registration process to strengthen platform security and ensure Brand ownership.
✨ What’s New:
When registering an A2P brand, users are now prompted to verify their email address by entering a 6-digit OTP (One-Time Password) sent to their inbox.
– Seamless modal-based verification flow
– 6-digit OTP sent to the entered email
– Resend option available after 60 seconds
– Max 3 verification attempts and 2 resends
– Automatic progression upon successful verification
📍 Updated User Journey:
– User fills in A2P brand registration form
– Enters a valid email and clicks “Continue”
– Sees modal: “Verify your Email Address”
– Receives and enters 6-digit OTP
– ✅ Correct OTP → proceeds to next step
– ❌ Incorrect OTP → error message shown
– Option to Resend OTP becomes available after 60s
💡 Why It Matters:
This new step strengthens the integrity of brand registrations and helps protect the platform from misuse—without disrupting the experience for legitimate users.
📸 New Verification Experience:
