📥 Overview

We’re enhancing how billing is handled for lc-phone products like ✉️ SMS, 📞 Calls, 📊 Usage categories, and other charge types by moving them to our centralized billing service.
This change creates a more unified and consistent billing experience. The new structure is already live for a few agencies, with full rollout expected on or before May 26, 2025.

📊 What’s Changing?

* All lc-phone charges are now processed through our central billing system
* Charges are more clearly grouped and labeled by product type
* Phone number billing is already aligned with this new structure
* This update sets the stage for better visibility and consistency across all billing data

⚡ What You Need to Do

No action needed! These improvements will reflect automatically as the rollout completes.

🔍 Why It Matters

* More clarity in your billing experience
* Easier to find and interpret different charge types
* Helps you better understand your usage across lc-phone products & categories

🔮 What’s Coming Next

* Full rollout to all agencies on or before May 26, 2025
* Parent product categories will be introduced to group related charges and simplify billing navigation
* A new UI with expandable billing sections by product family for a more intuitive view

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